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Business Support Officer

Please Note: The application deadline for this job has now passed.

The Role

Are you highly organised and have a keen eye for detail?

Are you an experienced Business Support or Administration professional looking for a new challenge?

If yes, then we could have the perfect role for you!

Our business support service is looking to recruit a x2 Business Support Officers to help play a central role in achieving positive outcomes for children and families Wandsworth!

Our vision

The Business Support service’s vision is a simple one: ‘to implement a robust, flexible, and resilient business support service across Children’s Services’.

About the roles

Two exciting opportunities have arisen in the Children’s Services Business Support service for Business Support Officers to work in our Education and SEND and Safeguarding departments. 

Education & SEND Service

  • Working hours: 21.6hrs per week (three days)
  • Contract type: Permanent
  • Location: Siward Road, Earlsfield, London SW17 0LA

For this role, you will be working primarily with the Wandsworth Autism Advisory Service providing high quality business support to enable them to work with schools, settings and families in Wandsworth to achieve the best possible outcomes for children and young people with autism.

This is a challenging post in a fast-moving service, and you will need to have worked in or have a good knowledge of Education and SEND services.  Your role is pivotal in ensuring a flexible, efficient and responsive support service is provided.

Safeguarding Service

  • Working hours: 36hrs per week (full time)
  • Contract: 1 year fixed term contract
  • Location: The Town Hall, Wandsworth High Street, London SW18 2PU

For this role, you will need to have high level minute taking skills and attention to detail is crucial. This service works with families that are in acute crisis, so emotions often run high. This is a fast-paced service working within tight timescales and is not for the faint hearted.  If you thrive on a challenge, then this could be the role for you!

Whilst primarily supporting these services you will also be a team player in the wider Business Support service, as we require all Business Support Officers to have flexible approach in supporting other areas and at times may even be required to work elsewhere across the directorate. Each of these roles report into a Principal Business Support officer who manages each service area within Children’s Services and they will ensure that you get all the support, training and development you need to be able to successfully undertake your role. 

If you’d like an informal discussion or to know more about the roles, please contact either:


We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home, compressed or part-time hours, term time only, job shares and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

We also offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities. In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline

  • Closing Date: 11:59pm on Sunday 13th June 2021
  • Shortlisting Date: Week commencing 14th June 2021
  • Interview Date: Week commencing 21st June 2021

Useful Information: The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible. Your health and wellbeing is our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.

We particularly welcome applications from sections of the community who are currently underrepresented within our teams, including BAME backgrounds and candidates with disabilities.

Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

How to apply?

To be considered for interview your CV and supporting statement must highlight your knowledge, skills and experience listed in the Job Profile located at the bottom

Richmond and Wandsworth Councils

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