The Role

Wandsworth and Richmond’s housing management division has a well-earned reputation for high quality and innovative services efficiently provided to our tenants and leaseholders by a dedicated team of staff. A number of opportunities have arisen within the central, eastern, and southern teams, based at 90 Putney Bridge Road, SW18 1HR.  

You do not need direct experience of estate management but should have an interest in social housing and the ability to work within a busy team.

Some of the duties of the post include;

• As the front-line manager of up to 1100 properties, being the main point of contact between your residents and the council. You will need to demonstrate that you can prioritise a heavy workload and develop constructive relationships with residents.
• Being responsible to the Area Housing Manager through the Senior Estate Manager for the day to day management and routine repair of a group of dwellings within the Area
• Being conversant with current legislation relating to generic housing management matters, incorporating changes as they occur, imparting the information to tenants, residents and leaseholders as required.
• Transfers tenancies, drafting committee reports, . Investigates non-routine cases, liaising with solicitors, social workers, etc., and where appropriate drafts committee reports.
• Being responsible for accompanied viewings and signing of new tenancies ensuring all necessary documentation and records are produced. Advising  new tenants of the provisions of the tenancy agreement, local facilities and the proper use of appliances and installations.
• Visiting and reporting on dwellings occupied by families with social difficulties. Liaising  with Social Services, Health Visitors, Environmental Services Officers, Police etc. Arranging  and attending case conferences in connection with such families.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.

If you have the qualities and experience required together with an understanding of the council's equal opportunities policy and a firm commitment to the principles of customer care, then this is an ideal opportunity for you.    

In return, we can offer you and a generous holiday allowance of 31 days plus bank holidays.

In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments. A wide range of developmental opportunities is also offered.

Indicative Recruitment Timeline:

Closing Date: 9^th February 2020

Shortlisting Date: W/C 17^th February 2020  

Interview Date: W/C 2^nd March 2020

Useful Information:

Please note that these dates are only indicative at this stage and could be subject to change.

 The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils