The Role

South West Middlesex Crematorium provides exceptionally high standard of service to the community and has undergone a period of transformation. Due to the current Office Manager’s retirement, The Board is looking for a Office Manager to assist and deputise for the Crematorium Manager to continue to move their vision forward in providing a first-class service to to our bereaved communities, families and visitors.

South West Middlesex is a self- financing organisation and the Board is made up of Members from London Borough of Hounslow; London Borough of Ealing; London Borough of Hillingdon; London Borough of Richmond upon Thames and Spelthorne Borough Council.

The successful candidate will be highly motivated and have knowledge and expertise in all aspects of office management. They will have excellent interpersonal and leadership skills and be responsible for managing a dedicated team.

The Board is looking for a dedicated, enthusiastic, and motivational person with:

• Proven, committed management/supervisory ability
• Management/team leading experience of working in an organisation/business

• Experience of financial management.
• An excellent working knowledge of ICT systems.
• Excellent organisational, and problem-solving skills.
• Strong communication and interpersonal skills.
• Excellent customer care skills
• Drive and commitment.

If this is the organisation for you we can offer:

• Charter for the Bereaved
• “Gold” standard through the Institute of Cemetery & Crematorium Management self- assessment scheme 2021
• Excellent support from the Crematorium Manager, The Board and Honorary Officers
• A strong team of dedicated staff

The position also incorporates all legislative, Health and Safety, personnel and some site management responsibilities when deputising for the Crematorium Manager.

We offer a generous holiday entitlement of 27 days  in addition to bank holidays and a wide range of learning and development opportunities.

In addition, we offer membership of the Institute of Cemetery and Crematorium Management and the Local Government pension scheme

The Board of South West Middlesex Crematorium is committed to making recruitment practices as inclusive as possible for everyone. The Board is committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the organisation and can improve the way the Crematorium deliver services. The Board is a Disability Confident employer.

To apply please submit an email with CV and supporting statement addressing the person specification to Richard Ward, Crematorium Manager richard.ward@swmcrematorium.gov.uk and Stephen Brown, Clerk to the Board clerk_to_the_board@swmcrematorium.gov.uk  (there are 3 underscores after clerk)

Closing date for all applications is 7 February 2022

Applications are welcome from anyone regardless of ethnic origin, race, colour, gender, disability, age, trade union activity, marital status, religious belief or sexual orientation

Richmond and Wandsworth Councils