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Please Note: The application deadline for this job has now passed.

The Role

Do you like meeting and helping people?

Do you have strong communication skills, both speaking and written?

Are you an experienced receptionist looking for a new challenge?

We may have the perfect role for you!

We have an exciting opportunity for a Receptionist to join our well established and diverse  Business Support Team.

Our vision

The Business Support service’s vision is a simple one: ‘to implement a robust, flexible and resilient business support service across Children’s Services’.

About the role

You will provide a friendly and efficient reception service at the Yvonne Carr Children’s Centre.  This is a very busy service and we require a highly motivated individual.  You must be a team player, with strong communication skills, both spoken and written, and who has previous receptionist experience.

You will make sure that all visitors, service users, colleagues, and partners, feel welcomed, directing them to the person they wish to see or helping them understand what services are available to them. 

You will be to be polite, efficient and helpful in all face-to-face contact and when on the telephone, assisting a diverse range of people including health professionals, council officers and service users. You will understand the importance of confidentiality and possess good organisational skills, enabling you to manage a varied workload in a busy front-line office.

You will ensure that the reception area, buildings and outside spaces are kept clean, tidy and well maintained.  You will understand the importance of Health and Safety in the workplace, leading on all fire safety, repairs, maintenance and ensuring that everything is completed to the required standard.

Good computer skills are essential, with particular experience of Microsoft Office software (Word, Excel, Teams and Outlook) required.

Contact details

For an informal discussion about this role please contact Marlene Mclean, Principal Business Support Officer – Early Childhood Services:


We offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline

  • Close date: 11:59pm on Sunday 9th October 2022
  • Shortlisting date: Week commencing 10th October 2022
  • Interview date: Week commencing 17th October 2022

Useful Information: The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible. Your health and wellbeing is our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.

Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

How to apply

To be considered for interview your application must highlight your knowledge, skills and experience listed in the Job Profile located at the bottom of the advert.

Richmond and Wandsworth Councils

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