The Role

You will be joining a friendly and hardworking team during a time of transformational change where every day offers an opportunity to make a positive difference to individuals who are rough sleeping or have previously been rough sleeping. This is a new role within the Council that you will be required to assist in developing and evolving.  As well as building good working relationships with external partners and agencies.

To help us to achieve this, we invite people who share our passion, commitment and enthusiasm for helping people, especially those who have experience of working with vulnerable clients.

About you.

• Experience of working with Rough Sleepers/vulnerable clients
• Excellent motivated team player
• Able to set and achieve personal targets that make an impact on team performance and efficiency
• First rate problem solver and able to use initiatives
• Demonstrate skills in  assisting and advising individuals to be able to sustain their tenancies
• Able to be communicate effectively with a range of people, particularly landlords
• Able to prove excellent customer care skills with an ability to mediate and resolve challenges

36 hours Monday- Friday – flexible working can be considered.

Fixed term contract until 31 March 2020

In return, we can offer you working arrangements that will enhance your work-life balance.  These include home working (dependent on service need), annualised hours. and a generous holiday allowance of 31 days plus bank holidays. 

In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops, and other establishments. A wide range of developmental opportunities are also offered.

Richmond and Wandsworth are currently reviewing our pay, reward and benefits framework, in partnership with Trade Union colleagues. We are developing different options that make sure we have a fair and transparent system in place.

Indicative Recruitment Timeline

Closing Date:  7th July 2019

Shortlisting Date: Week beginning 8th July 2019

Interview Date: 16th & 18th July

Useful Information:

Please note that these dates are only indicative at this stage and could be subject to change.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils