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Arts Service Manager, Arts and Orleans House Gallery

Please Note: The application deadline for this job has now passed.

The Role


Our Vision

We make arts in Richmond accessible - where people feel empowered to be creative - they share, do, see, make and create as part of their everyday lives. What they produce is relevant for Richmond and west London and contributes something new to London and UK culture.

We aim to connect people through culture - and across current barriers. We’re working to increase the spread and the impact of our services, building a more diverse audience and using high quality art and culture to realise new revelations. The experiences we create are personal and collaborative with moments of ‘astonishment’ ‘reflection’ ‘discovery’ and ‘surprises’. If we can’t do it well - then we don’t.

We are looking for a new arts service manager for Richmond upon Thames who will play a key part in delivering our vision. We are looking for a strong, empathetic and innovate leader who can provide clarity and confidence – develop new collaborations, reach new people and realise fresh creative schemes that are bespoke for Richmond and the changing times.

You will be experienced in working with political institutions alongside extensive proven experience of leading successful and creative teams. You will have built partnerships and worked with these to develop and deliver substantial transformative arts programmes and strategic initiatives for the public. (Annual output of 150,000 plus public interactions).

Can you implement our vision?

You will be able to evidence:

  • Experience of operating at a senior level in a cultural company or team, developing and managing cultural/creative services for the public.
  • Knowledge of current best practice in culture/creative and public engagement, the supporting landscape of funders/investment, support agencies and cultural networks.
  • Experience of managing significant creative/cultural services (annual output of 150,000 plus public interactions).
  • Development of innovative and unique creative/cultural public facing programmes.
  • Partnership working with Board of Management and/or direct liaison with politicians (including on politically sensitive matters), NHS/social services cultural networks etc.
  • Ability to forward plan, and predict potential public interests in relation to culture.

The post offers working in a flexible manner to enhance your work-life balance.  Flexible options that could be considered are compressed hours, home working (dependent on service need), annualised hours, and a generous holiday allowance of up to 31 days plus bank holidays.

There will be a requirement to work some evenings and weekends dependent on the service needs.

In most cases the core week is 36 hours encompassing Monday to Friday and 10am to 4pm, although this is open to discussion.

In addition, we offer a range of staff benefits such as Performance Related Pay, membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments. A wide range of developmental opportunities are also offered.

Tentative Interview Date: Week commencing 18 March 2019

Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are pleased to be Disability Confident employer.

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.


Richmond and Wandsworth Councils

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