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Bereavement Services Administrator

Please Note: The application deadline for this job has now passed.

The Role

We are looking for a self-motivated and enthusiastic individual to assist in the day to day running of the cemetery and crematorium office joining a small but highly motivated professional administrative team.

 

Based at Putney Vale Cemetery and Crematorium and reporting to the Bereavement Services Manager, you will be responsible for receiving and dealing with enquiries from the public and liaising with funeral directors and clergy in person, by phone and letter/email including associated payment transactions. This will also include accepting and processing documents, handling cremated remains caskets and burial attendance duties.

 

You should have proven experience in an administrative capacity. Experience in a related environment linked to bereavement or a care-based industry would be an advantage. Experience of using computerised administration systems based on Microsoft packages with sound knowledge of database input is essential.

 

You will be dealing with the bereaved in often stressful circumstances; it is therefore essential that you have a high level of empathy and good communication and customer care skills.

 

For the job description, person specification and to apply visit http://enablelc.org/about-us/work-with-us/

 

Closing date for applications: Sunday 24th November 2019

 

If you do not hear from us within two weeks of the closing date, please presume your application was unsuccessful on this occasion.

 

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment.

CVs are not accepted.

 

Richmond and Wandsworth Councils

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