The Role

About the Role

The Rent Collection Service (RCS) is responsible for collecting rent from all tenants of residential and non-residential property such as garages and store sheds. RCS are also responsible for collecting heating and hot water charges from residents who have either purchased their property from the council or following the re-assignment of a lease.

Inputs and extracts information into and from the Saffron Housing Management system. Maintains up-to-date computerised records of all phone calls made and received and their outcome ensuring compliance with the Data Protection Act.  Responsible for the running of bulk and daily letters and arranges for dispatch of all standard arrears letters. Preparing Notice to Quits as directed, including registering recording delivery post.

Our Apprenticeship scheme provides a perfect way to earn a wage while you gain vital work experience and a nationally recognised qualification. You will be fully supported and mentored through your apprenticeship and be given protected time to complete your course work. The scheme is designed for individuals who are living and entitled to work in England and are not in full-time education. When you’ve finished, we’ll help you to find a permanent role.

Start building your future with an apprenticeship, and the sky’s the limit.

You will be working towards a Business Administration Level 2 qualification alongside Functional Skills if required.

For more information please find attached to the bottom of this advert a full job description and person specification. We look forward to receiving your application.

TO APPLY - please email you CV and a covering note to Ashley Redman.

Please feel free to contact Ashley Redman on 020 8871 8627 or email Ashley.Redman@richmondandwandsworth.gov.uk

Please note that if you are successful in being shortlisted you will be contacted via the details supplied on your CV.

Richmond and Wandsworth Councils