The Role

• Are you a friendly and confident communicator who enjoys meeting people and providing great service?
• Then we need you to join our team!

Where you’ll be working
You’ll be working at the “Phone Hub”, the telephone reception service for our Sports & Fitness Centres, based at Shene Sports & Fitness Centre, SW14 8AT. The Phone Hub currently operates on weekday mornings and afternoons, but we are possibly looking to extend these hours in the future to cover weekends and evenings.

What you’ll be doing

You’ll be part of our front of house team, providing professional and friendly assistance with telephone and email bookings / enquiries and welcoming visitors in person to Shene Sports & Fitness Centre.

Taking bookings and payments using our computerised till system.

Delivering a high customer service and ensuring that every customer has a great experience will be your priority.

Have a look at the job profile for full details on the varied role you can expect to be doing.

What we’ll need from you

You’ll have good communication and organisation skills, along with the ability to use a computerised till.  Previous experience of working in an office / public service environment (paid or unpaid) is also desirable.

What we can offer you

£10.20 per hour (plus holiday relief pay allowance on top of the hourly rate)

Any shifts offered would be by mutual agreement, so you can always fit in work around your other commitments.

We also offer membership of the Local Government contributory pension scheme.

Please also let us know at the time of application, your availability for casual work.

Closing Date:  There is no current closing date.  We will be considering applications on a fortnightly basis until we fill all the vacancies. We will contact you by email to let you know if you have been shortlisted or not.

Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are pleased to be a Disability Confident employer.

Important Information:

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils