Cemeteries Officer
Please Note: The application deadline for this job has now passed.
About Us
- Are you a compassionate individual with the ability to deal with the bereaved in a sensitive and professional manner?
- Are you able to ensure laws and processes are adhered to in order to give the deceased a dignified and legal send-off?
- Are you organised with diary management expertise?
If yes, we would like to hear from you.
About the role
Richmond’s Cemeteries Service seeks a committed and self-motivated Cemeteries Officer to assist with the day-to-day operations of the Cemeteries Office based in East Sheen Cemetery.
Richmond’s Cemeteries Service seeks a committed and self-motivated Cemeteries Officer to assist with the day-to-day operations of the Cemeteries Office based in East Sheen Cemetery.
The role offers an exciting opportunity to contribute to the development, promotion, and delivery of the service. Reporting to the Registration and Cemeteries Service Manager, you will work as part of a small team performing the administrative and customer facing functions of the service.
You will be required to book and attend burials and chapel services across the borough’s six cemeteries, carrying out your role professionally and sensitively, working closely with funeral directors to ensure a dignified send-off is carried out.
About you
- You will have knowledge of burial law and cemeteries regulations, and the confidence to apply them firmly and consistently, within your role.
- A relevant ICCM qualification and knowledge of the BACAS system would be an advantage.
- You must be an effective, empathetic, and assertive communicator, with excellent problem-solving skills.
- You must be able to work on your own initiative and respond to a range of issues across the service.
- Good financial management skills, attention to detail, excellent IT and recordkeeping skills are essential attributes.
- The successful candidate will demonstrate a passion for customer service and strong organisational skills.
PLEASE NOTE: You must have use of your own vehicle for work purposes. Car mileage will be payable.
How to apply
Please register, submit your CV and a supporting statement addressing how you meet the requirements of this role. If you are having difficulty in applying online, please contact the Recruitment Team at recruitment@richmondandwandsworth.gov.uk to see if we can offer alternative arrangements for you to apply.For an informal discussion please contact Ashlea Bernard via email at Ashlea.Bernard@richmondandwandsworth.gov.uk
Please register, submit your CV and a supporting statement addressing how you meet the requirements of this role. If you are having difficulty in applying online, please contact the Recruitment Team at recruitment@richmondandwandsworth.gov.uk to see if we can offer alternative arrangements for you to apply.For an informal discussion please contact Ashlea Bernard via email at Ashlea.Bernard@richmondandwandsworth.gov.uk
Benefits
In return, we can offer you working arrangements that will enhance your work-life balance including a generous holiday allowance of 40 days including bank holidays (pro rata).
In return, we can offer you working arrangements that will enhance your work-life balance including a generous holiday allowance of 40 days including bank holidays (pro rata).
In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments. A wide range of developmental opportunities is also offered.
Agile Working
At Richmond and Wandsworth Councils, we care more about how you work and what you achieve, rather than where you work on any given day. The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders and our staff.
Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know.
Your wellbeing and the flexible way in which you can work is and will remain a key priority for Richmond and Wandsworth Councils. We want you to thrive and feel empowered in your work!
We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.
Indicative Recruitment Timeline
Closing Date: Sunday 28th May
Shortlisting Date: Week commencing 29th May
Interview Date: Week commencing 5th June
Useful Information:
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.
We are proud to be a Disability Confident employer.
This recruitment will be anonymised.
Important Information:
Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
Richmond and Wandsworth Councils
Attached documents
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