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Commissioning Officer - Quality Assurance

The Role

Richmond and Wandsworth Councils have an exciting opportunity for two enthusiastic Commissioning Officers - Quality Assurance, to join the Quality Assurance and Contract Monitoring Team in the Adult Social Care and Public Health Directorate. These permanent positions are well suited to individuals who have experience in quality assurance and managing contracts; and are interested in improving quality and performance of commissioned providers for Public Health (Sexual Health and Substance Misuse) services as well as services that support people with learning disability, mental health issues and older people.

At the heart of our work is promoting independence, choice, health and wellbeing of the local populations through strengths based approaches.

In this role you will undertake quality contract monitoring of day to day service provision and assist in raising standards of care provision across both boroughs through the application of the department’s Quality and Risk Framework and by providing practical support and best practice guidance to both providers and commissioning colleagues. The post holder will work closely with commissioners agreeing areas for review and improvement. The post will apply and capture service user and carer feedback, maintain frequent contact with specific providers, and collate information and intelligence to inform safeguarding, contract management, commissioning and procurement activity.

You will need to be motivated, enjoy new challenges, have good analytical and communication skills, be equally able to work individually and as part of a team. You will need to be able to gather, analyse and present complex data and information from a range of sources to a varied audience. You will have an ability to prioritise your own work, taking into account both team and organisational requirements and be able to negotiate and resolve complex problems. In addition the ability to manage change well is a necessity. 

In return, you will be part of the Quality Assurance and Contract Monitoring Team which is an extremely supportive, collaborative team with effective communication that is essential, committed to providing a quality service and welcoming of new ideas for improvements. 

In addition, we can offer you working arrangements that will enhance your work-life balance and a generous holiday allowance of 31 days plus bank holidays. We offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops, and other establishments. A wide range of developmental opportunities are also offered.

Richmond and Wandsworth are currently reviewing our pay, reward and benefits framework, in partnership with Trade Union colleagues. We are developing different options that make sure we have a fair and transparent system in place.

Indicative Recruitment Timeline

Closing Date:  Monday 1 July 2019 

Shortlisting Date: Friday 5 July 2019

Interview Date: w/c Monday 8 July 2019 

Please note that these dates are only indicative at this stage and could be subject to change.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

Important Information:

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth are currently reviewing our pay, reward and benefits framework, in partnership with Trade Union colleagues. We are developing different options that make sure we have a fair and transparent system in place.

Richmond and Wandsworth Councils

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