About Us

Commissioning Manager

PO6 £51,540 - £62,451

Permanent

Full Time

Richmond Civic Centre, Twickenham

Objective of role  

We have an exciting opportunity for a Commissioning and Contract Manager to join our in adult social care team.

You will play a vital part in commissioning and managing contracts for residential and nursing care services, using your expertise to make sure high quality services are delivered to our residents and demonstrate value for money.

In this role, you will develop strong, collaborative relationships with social work teams, providers and wider partners, enabling you to spot and resolve issues early, drive continuous improvement, and support a stable and resilient care market. You will use data, market intelligence and contract management tools confidently to monitor service performance, manage risk and strengthen outcomes for the people who rely on these services.

Our objective is to commission services that meet the needs of local residents, deliver value for money, and reflect the Council’s commitment to high‑quality, inclusive and safe practice. We collaborate closely with the NHS, the voluntary sector, providers, carers and people with lived experience to make sure the services we design and deliver are truly shaped around what matters to residents.

About the role 

This is a newly created role focusing on residential and nursing care services for older people, adults with a physical disability or sensory impairment and people with dementia, however the postholder may be expected to work across the whole portfolio of regulated adult social care services.

You will take responsibility for contracts throughout their full lifecycle—from initial development and procurement through to ongoing monitoring, review and improvement. As part of this, you will work proactively with providers to address performance concerns, support service development and ensure contractual expectations are met. You will collaborate closely with colleagues across quality assurance, finance, procurement and facilities management, ensuring services consistently deliver the high standards and outcomes required across both boroughs.

Your will be responsible for:

• Service mobilisation and ongoing contract and relationship management for Richmond care homes
• Leading commissioning and market development of residential and nursing care services in Richmond and Wandsworth.
• Driving improvements in service quality, value for money and outcomes through robust contract management and provider engagement
• Collaborating with operational social work teams, health partners and our local voluntary and community sector to ensure integrated and responsive pathways.
• Leading needs assessments, service reviews and co production activities with residents, unpaid carers and stakeholders
• Ensuring safeguarding principles and quality assurance frameworks are embedded across commissioned services. 

In return, you will be joining our dedicated and determined commissioning staff team. This is an extremely supportive team who is committed to delivering high-quality services and improving the lives of our residents through innovation, learning together and new ideas. 

Essential Qualifications, Skills and Experience

We are looking for candidates with a proven track record in commissioning and service transformation, to include:

• Experience in service development and improvements, transformation, with project management skills  
• Demonstrable experience commissioning or delivering accommodation with care services.
• Proven ability in contract management and compliance
• Effective communication and interpersonal skills with stakeholders at all levels
• Experience of developing and implementing policies and strategies.
• Educated to degree standard or equivalent by recent and relevant work experience

Closing Date: 15th March 2026

Shortlisting Date: 16th & 17th March 2026

Interview Date: 25th March 2026 & 27th March 2026

Test/Presentation: To be provided to candidates prior to interview, to deliver on the day

For an informal conversation please contact Hana Alipour- Mehraban Senior Commissioning Manager via - hana.alipourmehraban@richmondandwandsworth.gov.uk

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. 

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Richmond and Wandsworth Councils