About Us

Contact Supervisor (Wandsworth Family Time Centre)
£32,841 – £39,798 per annum
Full Time (36 hours)
Permanent
Wandsworth, London

Does the sound of providing safe, child-focused, meaningful contact between children and their families appeal to you?

Wandsworth Family Time Centre (WFTC) is part of the Children Looked After service (CLA Support) in Wandsworth. The service provides supervised family time for children separated from their parents through court proceedings and looked after by the local authority in addition to support for families who require support by way of supervision. 

The Family Time Service is borough-wide and on occasions further afield. It operates from a base in Tooting. The WFTC opens on Monday - Friday (9am - 6pm), Saturday (9am - 4pm) and Sunday (9am – 3pm).

About the role

In this role, you will support children and young people who are living in care by supervising safe, meaningful, and positive contact between them and their families. You will help maintain and strengthen family relationships while ensuring that every child’s wellbeing and safety remain at the centre of all interactions. You will be required to observe interaction between adults and children and produce a report, within 48 hours of the Family time session. Sessions can take place at the Centre, family homes, out within the community, including prisons.  An average session lasts 2 hours. You may also be required to give evidence in family court proceedings. 

Essential Qualifications, Skills and Experience

• Experience of working with children in need or at risk of harm is relevant and the capacity to work with parents who are subject to statutory intervention in their lives.
• A relevant qualification: this could be a Degree in Psychology, Sociology or Health and Social Care, a Teaching Certificate, an NNEB & Early Years training or a NVQ level 3 or above. 
• Ability to understand the developmental needs of a child and have knowledge of relevant legislation in child protection and safeguarding. 
• Strong safeguarding awareness and ability to identify and respond to risk.
• Confident interpersonal skills to engage effectively with children, parents, carers, and professionals.
• Strong observation skills and attention to detail with excellent written communication skills, and the ability to produce clear, factual, unbiased reports.
• Ability to manage challenging behaviours and maintain professional boundaries.
• Basic IT proficiency (Microsoft Office, case recording systems).

If you meet the above criteria and would like to play a pivotal role in supporting children and their families, we encourage you to apply.

Contact details

For an informal discussion about the role, please contact Selina Stewart by emailing selina.stewart@richmondandwandsworth.gov.uk

Closing date: 1 March 2026
Shortlisting date: w/c 2 March 2026
Interview date: w/c 9 March 2026

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. 

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Richmond and Wandsworth Councils