About Us

• Do you have experienced in dealing with contract, contractors and suppliers
• Are you methodical in recording and reporting the outcome of monitoring.
• Excellent communication skills are required with the ability to liaise accordingly at all levels

About us:

Wandsworth is a vibrant urban borough in the heart of London. The borough benefits from a range of leisure and culture services which are managed and provided by the Councils appointed Leisure and Culture Contractor, Enable. These services include Parks, Allotments and Trees, Playgrounds Bereavement, Leisure and Sports, Putney School of Art, Events, Filming and Public Halls. 

 Who are we:
 We have a post in the Client Services Division to monitor the Council’s Leisure and Culture services as provided by the Councils outsourced contractor. In order to do this,  experience of working within one or more of these areas would be beneficial as well as having a strong background of monitoring the provision of Council Services.

About the Role:

• Responsible to the Leisure and Culture Contract Manager for the supervision and monitoring provision of the Leisure and Culture Mutual Contract. Assist in the successful implementation of the new Contract, contract administration and retendering of this contract when required.

• Undertakes programmed and ad hoc visits to the Leisure and Culture Mutual Contract premises to check that the operational methods, procedures, quality and standards laid down in the contract and in the contractors submission are adhered to, and reporting any findings to the Leisure and Culture Mutual Contract Manager.

• Maintains records of contract performance, recommending the issue of site rectification notices where appropriate. Prepares, issues and records notices as directed by the Leisure and Culture Mutual Contract Manager, in accordance with contract requirements. 

• Drafts reports and letters dealing with enquiries, suggestions and complaints from members of the public, within agreed corporate performance targets.

•  Ensures that the contractor adheres fully to the requirements of the Health and Safety legislation and regulations requirement within the contract in all areas, including those

For an informal discussion please contact Joanna Shearer at joanna.shearer@richmondandwandsworth.gov.uk

Benefits 

At Richmond and Wandsworth Councils, we care more about how you work and what you achieve, rather than where you work on any given day. The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders and our staff. Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know. 

Your wellbeing and the flexible way in which you can work is and will remain a key priority for Richmond and Wandsworth Councils. We want you to thrive and feel empowered in your work!

 We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home, compressed and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.  

We also offer a generous holiday allowance of 32 paid days (pro rata) plus bank holidays and a wide range of learning and development opportunities. In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments

How to apply:
  Please register and submit your CV and a supporting statement addressing how you meet the requirements of this role (knowledge, experience, skills and qualifications). Please note, we are unable to consider incomplete applications with generic supporting statements.

If you are having difficulty in applying online, please contact the Recruitment Team at recruitment@richmondandwandsworth.gov.uk to see if we can offer alternative arrangements for you to apply.

Indicative Recruitment Timeline:
 

Closing Date: 12^th November 2023 

Shortlisting Date: W/C 13^th November 2023 

Interview Date: TBC- (Will include Test) 

Useful Information:

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. 

We are proud to be a Disability Confident employer.

The application process for this role is anonymised

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment

Richmond and Wandsworth Councils