The Role

• Are you looking for a career to enhance your work-life balance and encourage your personal development?
• Are you an excellent communicator who can deal with people at all levels?
• Do you consider yourself an innovative person who is willing to challenge the norm?

Based in Wandsworth, we are looking for someone to fulfil a 12 month fixed term contract assisting in the monitoring of the waste and street cleansing service contracts for Richmond & Wandsworth Councils, including the overseeing and monitoring of performance.

The role of Contract Monitoring Officer will require you to support ambitious plans to provide services for residents as part of a single staff team, one of the largest in the local government today, delivering services for over half a million Londoners.

We have created a unique organisation that focuses on new ways of working within a positive and supportive culture.

As a Contract Monitoring Officer you will:

Assist Waste & Street Cleansing Contract Supervisors in the monitoring of the waste and street cleansing contracts to ensure required contractual standards are achieved.

• Investigate problems and performance failure by a contractor and institute remedial action.
• Undertake a range of duties to provide excellent service delivery from our contracts that deliver services to households and highways in the boroughs.
• Reflect our values of being open, supportive, positive and helpful with your style and approach throughout.

About you:

• You will have proven contract monitoring skills and experience of dealing with contractors.
• You will be comfortable speaking directly with residents, council members, external service providers.
• You will understand the balance between service delivery and the achievement of positive outcomes.
• You will have a clean full UK driving licence.
• Access to transport

The service is public facing and hence excellent communication skills are required.

You will be welcomed into a service area which delivers a range of contracts and your personal development will be encouraged.

Please submit the following:

• Your current Up To Date CV
• A supporting statement detailing why you are applying for the post and how you meet each of the criteria set out in the person specification.

If you would like an informal discussion regarding the role, please contact Simon Lammond, acting Head of Waste and Street Cleansing Simon.Lammond@richmondandwandsworth.gov.ul

The Contract Monitoring Officer is a key role in ensuring the quality of the waste and street cleansing service to our residents.

In return you will receive a competitive salary, benefits, and a commitment to your continuing development.

We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

We also offer a generous holiday allowance of 31 paid days plus bank holidays and a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops

Useful Information:

We particularly welcome applications from sections of the community who are currently underrepresented within our teams.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment

Indicative Recruitment Timeline

Closing Date:  Sunday 5 February 2023

Shortlisting Date: Wednesday 7th February 2023

Interview Date: Monday 20th February 2023 (face to face)

Useful Information:

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

This particular position is not available for sponsorship.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

The application process for this campaign will be anonymised.

We are proud to be a Disability Confident employer.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils