About Us

We are looking for enthusiastic, self-motivated individual to join our Joint Control Centre. You will work as part of a team in a 24-hour emergency control room covering the Boroughs of Richmond and Wandsworth. You will be responsible for receiving and processing calls from the public, contractors, outside agencies, and partners and monitor two-way radio, CCTV, personal alarm systems and to respond in line with codes of conduct.

The service operates over 24 hours on a shift basis (including early, late, and night shifts).

Key areas of work include Monitoring CCTV and providing data for the Police, Responding to Careline & Watch Telecare Alarms, Richmond, and Wandsworth Emergency Control duties. 

You will need the ability to work under pressure and use your own initiative, be part of a team and respond to the values of the council and your co-workers.  Flexibility and adaptability to an ever-changing service are required.

We offer a generous holiday allowance of 40 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops, and other establishments.

Indicative Recruitment Timeline

Closing Date: 29^th August 2023

Shortlisting Date: W/C 04^th September 2023

Interview Date:  W/C 20^th September 2023

Useful Information

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Important Information

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils