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Data Quality Officer

Please Note: The application deadline for this job has now passed.

About Us

Do you have a high level of attention to detail?
Do you have a passion for getting data right? 
Do you like working with people?
Is so, we’d love to hear from you!  

This could also be a part-time opportunity for a minimum of 27 hours for the right person.

As a Data Quality Officer, within the Adult Social Care Performance Team, you’ll support the operational division to maintain accurate and timely data in our adult social care systems and promote a ‘Right First Time’ recording culture.
You’ll form relationships with colleagues across the directorate to address data quality. You’ll identify where data entry is inaccurate, look for trends of common data inaccuracies, and administer solutions to improve data quality. This will include working with Systems & Performance Teams and delivering targeted support or data cleansing sessions with service colleagues.

It is an exciting time to work within the performance sector for Adult Social Care, with the introduction of a number of new reforms and a new national data collection process; designed to have better data nationally across the social care sector. 
We are recruiting to a 2-year fixed term position to support our Directorate to create and maintain a performance culture where data is recorded in a timely and accurate fashion.   Where the meaning and importance of good data quality is understood and where data is proactively used to support service decision-making and required for statutory returns.

Our ideal candidate will;
  • Have a flexible attitude and enjoy a varied workload.
  • Be a self starter 
  • Be a team player 
  • Be experienced in using IT systems
  • Be experienced in Excel and confident in handling datasets.
  • Understand the importance of good data quality.
  • Be able to effectively communicate with a range of colleagues to explain data entry mistakes & improve data entry practices.
In return, you will be part of the Adults Performance Team, which is a supportive, collaborative team committed to providing high quality insights and performance information.  We’re a specialist team supporting a wide group of social care colleagues in the two London councils of Richmond and Wandsworth. We believe that evidence-based decision making, using data, is crucial to providing the best services for residents. 
At Richmond and Wandsworth Councils, we care more about how you work and what you achieve, rather than where you work on any given day. The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders and our staff. Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know. 
Your wellbeing and the flexible way in which you can work is and will remain a key priority for Richmond and Wandsworth Councils. We want you to thrive and feel empowered in your work!

We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home, compressed or part-time hours and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore. We also offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities. 
In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

For an informal discussion please contact Rana Choudhury, Deputy Performance Manager on 0208 8717312
 
Indicative Recruitment Timeline
Closing Date: 16th July 2023
Shortlisting Date: 21st July 2023
Interview Date: 31st July / 1st August 2023 (The interview process will also include an Excel based test)       

Useful Information:
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible. 
Your health and wellbeing is our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.

We particularly welcome applications from females who are currently underrepresented within our teams. Applications from returning to work parents with relevant skills are also welcome.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.
Important Information:
Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
 

Richmond and Wandsworth Councils

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