About Us

Job Title: Delivery Unit Officer 

Salary Range: £42,192 - £51,127 per annum 

Fixed Term - Fulltime 

Location: Wandsworth Town Hall

Objective of role   

Wandsworth is committed to delivering more for our residents—getting the basics right and ensuring services meet the high standards our communities expect.  

As a Delivery Unit Officer, you’ll support the council’s most important priorities by helping track progress, coordinate delivery efforts, and identify opportunities to improve how we work. You’ll work across teams, building strong relationships and supporting a culture of accountability and continuous improvement. 

About the role  

The Delivery Unit Officer will work as part of a small team who will connect service areas that need support directly to the Executive Director of Change & Innovation, Chief Executive and Leader. 

You will be working alongside colleagues, building on the strength and skills across the organisation for future delivery.   

You will provide insight into the challenges to service delivery, collaborate with service areas to form plans for rapid improvement, then stand alongside these services to support them in delivering the improvements.  

You will take an evidence-led approach, putting qualitative and quantitative data together to get to the heart of why service delivery needs to improve, and support the delivery unit in presenting the data to Executive leaders and Leader of the Council regularly to demonstrate progress on agreed improvement work.  

This is a great opportunity for someone who is organised, proactive, and passionate about making a difference to join a new team at the heart of the council’s delivery ambitions.

Essential Qualifications, Skills and Experience

A thorough understanding of challenges and opportunities facing Local Government and the wider public sector of statutory, regulatory and political framework. 

knowledge of techniques for planning, monitoring, and controlling projects

Experience of programmes of corporate or transformational change 

Experience of implementing effective performance management of multiple services and professions

Experience of successfully managing and implementing high complex/high risk change programmes using programme, project and change management methodology and associated tools and techniques

Programme management and/or Business Design/Analyst qualification i.e. MSP, Prince2, Lean Six Sigma, Change Management Practitioner or equivalent experience

Indicative Recruitment Timeline

Closing Date: Sunday 29th June 2025

Shortlisting Date: W/C 30th June 2025

Interview Date: w/c 7th July 2025

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Useful Information

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. 

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. 

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Richmond and Wandsworth Councils