About Us

Job Title: Deputy Income Maximisation Manager

Salary Range: £44,773 - £54,254 per annum  

Permanent- Fulltime (36 Hours)

Location: 90 Putney Bridge Road, London, SW18 1HR.

Objective of role  

Do you have experience as an Income Manager or are you an aspiring Income Manager? This role will provide you with the opportunity to make a valuable difference to our homeless households in temporary accommodation. You will be managing a team who work to reduce debt by maximising income and giving effective debt management advice.  

About the role 

Management – you will lead and manage a multifunctional team of Income Maximisation Officers across two boroughs

Income Recovery – do you have experience in income recovery and income maximisation to ensure effective rent collection and the Councils debt is reduced. 

Benefits knowledge – a good working knowledge of the welfare benefits system, particularly in relation to homeless applicants

Front line service - Experience of working with the public and particularly vulnerable people 

Collaborative working – Working collaboratively with other teams and services as well as external partners

Essential Qualifications, Skills and Experience

Strong leadership skills with the ability to inspire and motivate a diverse team 

Commitment to maintaining and improving the quality of services provided

Able to communicate effectively with a wide range of people

Able to work under pressure in a fast-paced front-line service

First rate problem solver and able to use own initiative.

The ability to use information technology to a high standard and proven literacy and numeracy skills

Indicative Recruitment Timeline:

Closing Date: Sunday 1st December 2024

Shortlisting Date:  Week commencing 2^nd December 2024

Interview Date:  Week commencing 9^th December 2024

Useful Information

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.  

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.   

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.  

Richmond and Wandsworth Councils