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Document Management Officer

Please Note: The application deadline for this job has now passed.

The Role

Previous applicants need not apply

Are you hardworking, energetic, committed and passionate about supporting customers and developing better ways of working, with the ability to think outside of the box?   If so, we need you!

This is an exciting opportunity to work within a professional Document Management Service who are responsible for ensuring all documents received electronically or by hardcopy are securely handled, and original documents returned once processed in accordance with the Principal of the Data Protection Act; Freedom of Information Act and other legislative requirement; are scanned and fast tracked through the Council’s Document Management Workflow system to the appropriate service.  Maintaining the secure keeping of all hardcopy data and the secure destruction of hardcopy data held in accordance with data destruction procedures.

If you are the ideal candidate, you will have a proven record of commitment to customer care and be able to work with minimum supervision to demanding deadlines and targets.   You will play a vital role in ensuring that the department meets or exceeds customer expectations.

You will need to be hard-working, self-motivated, have excellent communication skills, able to work under own initiative, can demonstrate an understanding of the Data Protection Act and Freedom of Information Act and their application within a Document Management environment.

You will have strong IT skills, managing the use of bespoke document management software, recent experience of using CIVICA W2 or other document management software and Microsoft applications and have experience of a creative approach to problem solving. 

You will have a keen attention to detail and accuracy, excellent time management and planning skills and a proven track record of processing high volumes of work accurately to challenging deadlines.

You will have excellent team working and interpersonal skills, demonstrating a track record of collaborative working to meet team objectives and goals.

Practical experience of equal opportunities in the workplace is essential.

This position requires to work in either borough on occasions as and when the work requires it.

For an informal discussion please contact Ruth Evans, Document Management Manager on 0208 871 5480.

In return, we can offer you working arrangements that will enhance your work-life balance. These include flexible working and a generous holiday allowance of 31 days plus bank holidays.

In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments. A wide range of developmental opportunities is also offered.

Indicative Recruitment Timeline

Closing Date: Sunday 17th November 2019

Shortlisting Date: W/C Monday 18th November 2019

Interview Date: W/C Monday 25th November 2019x

Useful Information:

Please note that these dates are only indicative at this stage and could be subject to change.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils

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