The Role

This is an exciting opportunity to work within a professional Document Management Service. The service is responsible for ensuring all documents received, either electronically or by hardcopy, are securely handled, and original documents returned once processed in accordance with the Principal of the Data Protection Act; Freedom of Information Act and other legislative requirement. Ensuring that they are scanned and fast tracked through the Council’s Document Management Workflow system to the appropriate service. 

If you are the ideal candidate, you will have a proven record of commitment to customer care and be able to work with minimum supervision to demanding deadlines and targets.   You will play a vital role in ensuring that the department meets or exceeds customer expectations.

You will need to be hard-working, self-motivated, have excellent communication skills, able to work under own initiative, and demonstrate an understanding of the Data Protection Act and Freedom of Information Act and their application within a Document Management environment.

You will have strong IT skills, managing the use of bespoke document management software, recent experience of using CIVICA W2 or other document management software and Microsoft applications and have experience of a creative approach to problem solving. 

You will have a keen attention to detail and accuracy, excellent time management and planning skills and a proven track record of processing high volumes of work accurately to challenging deadlines. You will also have excellent team working and interpersonal skills, demonstrating a track record of collaborative working to meet team objectives and goals.

This position is primarily based in Richmond but there will be requirements to work in either borough on occasions as and when required.

Are you hardworking, energetic, committed and passionate about supporting customers and developing better ways of working, with the ability to think outside of the box?   If so we need you!

For an informal discussion please contact Susan Roots on 0208 871 7112

In return, we can offer you working arrangements that will enhance your work-life balance, including a generous holiday allowance of 31 days plus bank holidays. As well as offering a range of staff benefits such as Performance Related Pay, membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments. A wide range of developmental opportunities are also offered.

Indicative Recruitment Timeline

Closing date:  Sunday 24th February 2019

Interview date: Week commencing 25th February 2019

Please note that these dates are only indicative at this stage and could be subject to change.

Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are pleased to be Disability Confident employer.

Richmond and Wandsworth Councils