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Duty Manager, Full-Time (Whitton TW2)

Please Note: The application deadline for this job has now passed.

The Role

Duty Manager, Full-Time

Whitton Sports & Fitness Centre (TW2)
£19,804 - £23,907pa


  • Do you have great organisational skills?
  • Can you multi-task on the go?
  • Are you a confident communicator who enjoys meeting people and giving great customer service?
  • Then we need you to join our team!

Where you’ll be working
You’ll be based at Whitton Sports & Fitness Centre, Twickenham School, Percy Road, Whitton TW2 6JW.  Facilities here include a floodlit 3g pitch, fitness suite, sports hall, multi-use games area and studio. The centre is open to the public weekdays from 5pm to 10pm and weekends from 9am to 6pm.

What you’ll be doing
You’ll be part of our management team overseeing the day to day operation of the Centre, so that it runs smoothly.

Making sure that all facilities are clean, safe and staffed, so that every customer has a great experience when they visit or contact us, will be a priority for you.

Duty Managers support with front of house reception work, supervising activities, organising and co-ordinating sports activity programmes, together with Health & Safety duties.

Have a look at the job profile for full details on the varied role you can expect to be doing.

What we’ll need from you
Good communication and organisational skills are essential for this role.  You’ll need to have a sport/fitness qualification. A first aid qualification and some relevant experience would also be very desirable.

You’ll also need good knowledge of Health & Safety and an understanding of Diversity and Equality in employment and provision of service. 

This is a great opportunity to gain management experience and move up the career ladder.

What we can offer you
Scale 3: £19,804 - £23,907pa (starting salary subject to qualifications and experience).
Pay award and cost of living rise pending.

In return, we can offer you working arrangements that will enhance your work-life balance.  These include a 36-hour working week (shift rota) and a generous holiday allowance of 31 days, with bank holidays on top of this.  In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments. A wide range of developmental opportunities are also offered.

Apply now
Upload your current CV and a supporting statement.  Tell us what makes you the best person for the job! If you are having difficulty in applying online, please contact the Recruitment Team on 0208 871 8825 or recruitment@richmondandwandsworth.gov.uk to see if we can offer alternative arrangements for you to apply.

Closing Date:  Sunday 20 September 2020 at Midnight.
We will contact you after the closing date to let you know if you have been shortlisted or not for interview.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications are received. Therefore, it is strongly advised that you complete your application as soon as possible to avoid disappointment.

Useful Information
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Important Information
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Richmond and Wandsworth Councils

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