About Us

Duty Manager – Sales 
Teddington Pools & Fitness Centre 
Full-Time, Starting salary £29,562pa 

• Do you have great organisational skills and can multi-task? 
  
  
• Do you hold a recognised fitness qualification or a sports/recreation/management or sales qualification, NPLQ and PPO qualifications? 
  
  
• Are you a confident communicator who enjoys meeting people and giving great customer service?  
  
  
• Then we need you to join our team!

Where you’ll be working: 
You’ll be based at Teddington Pools & Fitness Centre, TW11 8EZ. Facilities here include indoor main and learner pools, hydrotherapy pool, fitness suite, spin studio and studio space.  

The Centre is open 7 days a week from 6.30am to 10pm. 

What you’ll be doing: 

You’ll be part of our management team overseeing the day to day operation of the Centre, so that it runs smoothly.  

Making sure that all of the facilities are clean, safe and staffed, so that every customer has a great experience when they visit or contact us, will be a priority for you. 

With particular responsibility for managing sales, you’ll be providing professional and friendly assistance with membership tours / enquiries and welcoming visitors in person to the centre.  

You’ll also be involved in the day to day plant operation, including topping up etc. with chemicals, backwashing and other associated duties, including water tests. 
 
The working pattern for this post involves a 36 hour shift rota, which may include a mix of early mornings, daytime and evening shifts, both during the week and at weekends. 

Have a look at the job profile for full details on the varied role you can expect to be doing. 

What we’ll need from you: 

We’re looking for someone with previous experience of working in a health and fitness environment or relevant sales experience.  You’ll have a good understanding of sales and the sales process and also pool plant experience. 

You will also hold the following qualifications: 

• A sports/fitness/recreation/management or sales qualification (essential).
• A National Pool Lifeguard qualification (essential).
• A National Pool Plant Operators qualification (essential).
• First Aid qualification (desirable)

This is a great opportunity to gain management experience and move up the career ladder. 

What we can offer you: Starting salary of £29,562pa 

With a salary progression range up to £35,822pa for this Scale 5 role. 

In return, we can offer you working arrangements that will enhance your work-life balance. We offer a generous holiday allowance of 40 days per year (includes bank holidays), plus a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments. 

Apply now  

If you are suitably qualified and experienced, submit your CV application now. Please ensure you fully complete all stages of the application process, as incomplete applications will be rejected. 

Closing Date: Sunday 16 February 2025 at Midnight. 
We will contact you by email to let you know if you have been shortlisted or not. 
 

Equality Statement  

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. 

Important Information: 
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA). 

Richmond and Wandsworth Councils