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Electoral Services Officer

Please Note: The application deadline for this job has now passed.

The Role

Are you passionate about the importance of a strong democracy?  Can you cope under pressure?


We are looking for a committed team player to join the Electoral Services team based in Richmond with the delivery of electoral registration and elections.

We seek a motivated person to embrace and adapt to the requirements of Individual Electoral Registration legislation and the demands of elections.
You will be required to provide effective and high-quality software support. Experience using Xpress software would be desirable, but it is not essential.  You must have a good level of IT literacy. Experience of data matching and data mining is desirable but not essential.
Good communication skills are essential when dealing with the public, councillors, candidates, election agents and officers within the Council.  The ideal candidate will also be required to engage with the public and be committed to reaching out to underrepresented groups to promote electoral registration.
You must have experience of working to tight deadlines.  You must be flexible in your day to day working and be prepared to work extended hours, including weekends when required, especially at the time of the annual canvass and in the period leading up to elections taking place.
You will be enrolled as a member of the Association of Electoral Administrators and in order to progress you will be required to study for the AEA certificate.

At Richmond and Wandsworth Councils, we care more about how you work and what you achieve, rather than where you work on any given day. The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders and our staff. Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know.


Your wellbeing and the flexible way in which you can work is and will remain a key priority for Richmond and Wandsworth Councils. We want you to thrive and feel empowered in your work!


We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home, compressed or part-time hours, term time only and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore. We also offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.


In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

For an informal discussion please contact Velda Shambayati, Deputy Electoral Services Manager on 02088917174


Indicative Recruitment Timeline:


Closing Date: Monday 5th September 2022

Shortlisting Date: Wednesday 7th September 2022

Interview Date: W/C Monday 19th September 2022

Useful Information:

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible. Your health and wellbeing is our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

The application process for this campaign will be anonymised.

We are proud to be a Disability Confident employer.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils

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