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Estate Manager

Please Note: The application deadline for this job has now passed.

About Us

Following a review of existing structures, an exciting opportunity has arisen within all four of the area housing teams.

As part of a supportive team, you will help to provide a range of housing management services including repairs and maintenance, tenancy and leasehold management and anti-social behaviour.

This is a varied and challenging role which requires a significant amount of contact with members of the public and partnering agencies.

You will be required to undertake home visits and will cultivate skills including developing positive relationships, understanding housing legislation and learning about a variety of housing management functions.

You do not need direct experience of estate management but should have experience of dealing with the public, an interest in social housing and the ability to work within a busy team.  As the front-line manager of up to 750 properties, you will be the main point of contact between your residents and the council. You will need to demonstrate excellent organisational skills, be able to prioritise a heavy workload and develop constructive relationships with residents, colleagues and outside agencies.

Wandsworth’s housing management division has a well-earned reputation for high quality and innovative services efficiently provided to our tenants and leaseholders by a dedicated team of staff.

At Richmond and Wandsworth Councils, we care more about how you work and what you achieve, rather than where you work on any given day. The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders and our staff. Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know.

Your wellbeing and the flexible way in which you can work is and will remain a key priority for Richmond and Wandsworth Councils. We want you to thrive and feel empowered in your work!

We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home, compressed hours and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore. We also offer a generous holiday allowance of 40 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline:

Closing Date: 25th June 2023

Shortlisting Date: Week commencing 26th June 2023

Interview Dates: Weeks commencing 24th July 2023 and 31st July 2023 – There will be a written test as part of the interview process.


Useful Information:

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

The application process for this campaign will be anonymised.

We are proud to be a Disability Confident employer.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils

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