Estate Services Officers
Estate Services Officers in Wandsworth Borough perform a range of essential tasks on and around the council-managed blocks and estates from responding to emergencies such as burst pipes and lift trappings to the inspection of repairs and monitoring of cleaning contractors.
Officers are responsible for providing an emergency response and be a vital interface between the residents and other internal and external teams, as well as monitoring noise and anti social nuisance on behalf of environmental services. On occasion, they are also required to transport stray dogs which have been tethered, to holding kennels on behalf of the Animal Welfare Service. Due to the nature of this role candidates will be excellent communicators, enjoy lone working and have strong problem-solving skills.
Estate services Officers in Wandsworth Borough are a role in providing core services on and around the council managed blocks and estates. The successful candidate will be a crucial interface between residents and other council and external services, therefore it is important that the successful candidate will be a strong communicator, be able to remain calm under pressure and have a natural flair for problem solving.
The role of an estate services officer will provide candidates with an important role within the communities it serves where no two days are the same, some of the duties include (but are not limited to) responding to emergency situations such as lift trappings, burst pipes and monitoring antisocial behaviour and noise nuisance on the estates, through to the monitoring of repairs and cleaning contractors and responding to complaints of stray dogs, on occasions where stray dogs are the issue, there may be the need to transport the stray dog to safety or third party services and therefore you must be comfortable working around dogs.
A full manual driving licence is essential.
We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home, compressed hours, term time only, job shares and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore. We also offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.
In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.
Indicative Recruitment Timeline:
Closing Date: Sunday 14th November 2021
Shortlisting Date: W/C Monday 15th November 2021
Interview Date: TBC
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible. Your health and wellbeing is our top priority. Should you become unwell due to Covid-19 during the recruitment process we would very much appreciate receiving an update from you as soon as possible.
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.
The application process for this campaign will be anonymous.
We are proud to be a Disability Confident employer.
Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
Richmond and Wandsworth Councils