About Us

Job Title: FM Support Administrator 

Salary Range: £34,292 - £41,554 per annum

Permanent - Fulltime

Location: Richmond and Wandsworth

Objective of role  

Are you a keen and responsive Customer focused team player?  

Working within Facilities Management in the Operations team, we are looking for a multitasker who takes responsibility and sees a task through to resolution.

You will need to prioritise your own workload whilst maintaining an essential customer focus, working to support the wider team in a range of tasks that can be a challenge but comes with personal growth, acknowledgement and a sense of a job well done.

About the role 

The FM Support Administrator is a key role in creating that excellent first impression providing exemplary advice, guidance and service in a polite, friendly and professional manner, in keeping with the expectations of our customers across our corporate building portfolio.

To facilitate and engage in all areas of the Operations team, including event and meeting Management and equipment support.   This will include end to end liaison with internal and external clients and suppliers in line with pre-defined processes, terms and conditions.

Essential Qualifications, Skills and Experience

Experience – Experience of providing excellent Customer focused services for bespoke requests, working with changing deadlines and managing your own workload in support of a wider team.

Skills – to be a proactive team player, working with resilience and with a ‘can do’ attitude.  Follow process with accuracy and attention to detail, working to resolve issue with sensible and workable solutions.

To provide support outside of usual working hours as required and to work across the Better Service Partnership as needed.

Indicative Recruitment Timeline

Closing Date: Sunday 05^th January 2025  

Shortlisting Date:  Week commencing 06^th January 2025  

Interview Date: 22^nd January 2025

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Useful Information

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.  

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.   

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Richmond and Wandsworth Councils