About Us

About us 

An opportunity has arisen in Adult Social Care Finance for a Financial Assessment Officer position. Depending on experience, the role starts at grade scale 5 with the potential to progress to SO2 level. 
  
The Financial Assessment Team’s main role is to maximise the income for Adult Social Care. The team has direct contact with the public, care and legal professionals and the voluntary sector. The team undertake financial assessments to determine if and how much a person needs to contribute towards the cost of their adult social care service. They also administer applications for secured loans, known as deferred payments, to the point where the loan is secured by a charge over property. 

The role is 36 hours per week and predominantly home based although there would be an expectation to attend the office when required, specifically for meetings, training and meeting with the public. 

About you 
You must have excellent customer service skills, be a good communicator and possess good numerical skills. You will be able to work as part of a busy team but also independently. It is important that you can manage your own caseload of work and be able to work to deadlines. 

The team continues to evolve over recent years where we have introduced better ways of working. So, we will encourage and welcome ideas and initiative from you.  

This is an exciting opportunity for you to join a hard-working team who are driven by targets, results and looking for better ways of doing things. Full training and support will be provided and regular one to one supervision with the line manager. 

Benefits 

At Richmond and Wandsworth Councils, we care more about how you work and what you achieve, rather than where you work on any given day. The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders and our staff. Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know.  

Your wellbeing and the flexible way in which you can work is and will remain a key priority for Richmond and Wandsworth Councils. We want you to thrive and feel empowered in your work! 

We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home. We also offer a generous holiday allowance of 40 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.  

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments. 

Indicative Recruitment Timeline 

Closing Date: 01/10/2023

Shortlisting Date: W/C 2/10/2023

Interview Date: W/C 09/10/2023

Useful Information: 

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment. 

Please note that the advertised dates for interviews may change due to the current Covid-19 situation. If they do, we will let you know as soon as possible. 

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. This campaign is anonymised.

Important Information: 

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. 

Richmond and Wandsworth Councils