About Us

Job Title: Head of IT

Salary Range: £93,672 - £110,463

Permanent

Full Time

Location: Wandsworth Town Hall and remote working options

Are you a ready to lead our IT department into the future of our Boroughs’?

Our IT department, part of our Change and Innovation Directorate is at the forefront of delivering digital solutions to our customers, residents, service users and staff. Future proofing the organisation, creating better and more efficient processes and solutions to make sure we deliver to those that rely on our services.

As the Head of Richmond and Wandsworths’ Central IT department, you will be responsible for providing both strategic and operational leadership and direction to our various business directorates and internal IT Teams, overseeing the management and development of separate teams including Infrastructure, Business Partners, IT Support, Applications, Project Management Office, as well as Digital website delivery. You will collaborate closely with senior management and stakeholders to align IT initiatives with organisational goals, driving efficiency, and innovation across all aspects of technology services.

Can you help the two Broughs’ serve the people of Richmond and Wandsworth by making sure the essential IT infrastructure keeps delivering?

About The Role:

Leadership and Team Management: Develop and implement a comprehensive IT strategy aligned with the council's objectives, promoting innovation, efficiency, and continuous improvement and lead and mentor a team of IT professionals, fostering their professional growth and development.

Infrastructure Management: Oversee the design, implementation, and maintenance of robust and scalable IT infrastructure, including networks, servers, and data storage systems whilst ensuring security and integrity of systems.

Business Partnerships: Collaborate with key stakeholders across the organisation to understand business requirements and priorities, translating them into IT solutions and services.

Applications and Systems Management: Effective delivery of IT support services to end-users, maintaining high levels of customer satisfaction and service excellence.

Project and Financial Management: Establish and oversee a Project Management Office (PMO) function, responsible for the governance, planning, and execution of IT projects and initiatives and overall responsibility for the budget for the service, including always ensuring robust contract management and cost control.

Website Management: Development and maintenance of council websites, ensuring they provide an intuitive user experience and comply with accessibility and security standards.

IT support and Service Delivery: the timely and effective delivery of IT support services to end-users, maintaining high levels of customer satisfaction and service excellence.

Qualifications, Skills and Experience:

- Substantial senior management experience in a local authority or a similar large and complex organisation.

- Considerable strategic and delivery experience of working with digital technology platforms and solutions from inception to live and migrating from low technology infrastructure and solutions to high-performing integrated systems

- Understanding at a technical level of IT requirements in a local authority or equivalent large multi-site organisation.

- Knowledge of current IT and digital developments and how they may affect the future delivery of services in the public sector

- Experience of successfully managing large and complex budgets.

For the full person spec and details of the role please see the Job Profile attached and ensure that you address the details in the Job Profile when making your application.

If you are passionate about making a positive impact on the ability of Richmond and Wandsworth’s ability to deliver services, possess the required qualifications, and thrive in a challenging yet highly rewarding environment, we invite you to apply for this opportunity.

Closing Date: Wednesday 12^th June 2024

Shortlisting Date: 13^th June 2024 onwards 

Interview Date: TBC

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Richmond and Wandsworth Councils