Homelessness Prevention and Solutions Manager
The Prevention and Solutions Service in Wandsworth has grown to meet the demand of homelessness which also reflects that Housing & Homelessness are a key council priority. We are a Service that is committed and focused on early intervention to prevent homelessness, greater partnership working to provide tailored support and offering a wide range of housing options along with setting good practice and excellent service standards. We have also been enthusiastic and keen in training and creative ways of learning for continuous staff development.
The Service is busy and the role is an exciting opportunity to support and lead on your Teams to deliver innovative solutions to some of the most pressing challenges facing social housing and local government.
Who we are looking for
We are looking for a passionate and dynamic senior leader with a strong background in housing options services and an in-depth working knowledge of Part 7 of the Housing Act 1996 as amended by the Homelessness Reduction Act 2017 to work within the Wandsworth Prevention and Solutions Service. Strong supervision skills and experience of working under pressure and influencing change in a demanding environment are essential as is proven success in creating and embedding in a performance monitoring, learning and growth culture. We will need you to be adaptable and hardworking to ensure your Teams are supported and empowered to carry out their roles with a strong focus on key performance indicators and the use of data and statistics to recognise and understand the key trends of the service.
As one of three Prevention and Solutions Manager within a frontline statutory Housing Options Service you will need to have strategic overview in order to provide, lead and manage front line homelessness teams effectively. You will need to be transformational and dynamic to embed continuous service improvements whilst ensuring that statutory requirements are met with a key focus on homelessness prevention activity. You will manage and monitor quality assurance processes to ensure consistent, quality services for customers and lead on service improvement projects and plans to assist in meeting service objectives. All of the above will mean that your interpersonal skills are of an exemplary standard, and you possess a ‘can do attitude’ and want to achieve the best.
At Richmond and Wandsworth Councils, we care more about how you work and what you achieve, rather than where you work on any given day. The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders and our staff. Ideally, in this role you would typically work in a hybrid way with 2/3 days in the office and 2/3 days working from home each week. Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know. We want you to thrive and feel empowered in your work!
We offer a generous holiday allowance of 40 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.
In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.
Indicative Recruitment Timeline:
Closing Date: Sunday 26th November 2023
Shortlisting Dates: W/C 27th November 2023
Interview Dates: TBC
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
Please note that the advertised dates for interviews may change.
Richmond and Wandsworth Councils