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Inspection and Monitoring Supervisor

Please Note: The application deadline for this job has now passed.

About Us

Job Title - Inspection and Monitoring Supervisor

Salary Range- £38133 - £46206 per annum

Permanent- Full-time (36hours)

Location- Sudbury House, London, SW18 4LH

About the role 

Estate services have recently become responsible for additional monitoring on our housing estates to both comply with legislation and to offer a reporting process, which provides a transparent and recorded inspection regime. The teams are already in place; however, it has become necessary to employ somebody to be responsible for the day to day running and support of these teams. The role is office based although the teams themselves work on our estates and report to the office at the beginning and end of the working day. There are 3 cleaning monitoring staff, 6 specialist cleaning /mould removal staff, 3 front door inspectors and 2 staff involved in the legislative process of ensuring leaseholders replace non-compliant doors. There will also be an administrative assistant to assist. 

If you have the qualities and experience required together with an understanding of the Council’s equal opportunities policy; a firm commitment to the principles of customer care and best value, then this position present an ideal opportunity to develop your skills further.

The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders, and our staff. This role may include agile working opportunities after initial training; however service delivery must come first.

Your wellbeing and the flexible way in which you can work is and will remain a key priority for Richmond and Wandsworth Councils. We want you to thrive and feel empowered in your work! 

We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including. We also offer a generous holiday allowance of 40 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops, and other establishments.

Objective of role  

To provide supervisory and operational support to the Estate Services teams responsible for the inspection of front entry doors to residential premises, the team responsible for action against those leaseholders who fail to upgrade those doors to meet fire safety standards, the specialist cleaning team responsible for treating mould within residential premises and the cleaning monitoring team. 

Essential Qualifications, Skills and Experience. 

  • To have knowledge and understanding of fire safety issues and regulations concerning residential front entry doors.
  • To have a basic awareness of health and safety issues.
  • Having an understanding and commitment to the Council’s equal opportunities policy and how the role of Estate Services Officer is important within it.
  • Substantial recent experience of managing, supporting and supervising staff within a high-pressure environment.
  • Experience of communicating effectively with the public and contractors by phone, e mail and in writing, including drafting nonstandard letters, e mails and memorandums.
  • Experience of using and interrogating various IT systems, including Microsoft Office, particularly Word and Excel.
  • Must be tactful, diplomatic, and flexible when communicating with the public, Council Members and other stakeholders.
  • Ability to work flexibly on your own without supervision and as part of a team, managing high volume workloads.
  • Ability to priorities high volume workloads to meet constantly changing demands and deadlines continually working under pressure.

Indicative Recruitment Timeline:

Closing Date:  Sunday 16th June 2024

Shortlisting Date: W/C 17th June 2024

Interview Date: TBC

Useful Information

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. 

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. 

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Richmond and Wandsworth Councils

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