The Role

Receptionist, Part-Time
Teddington Pools & Fitness Centre (TW11)
£11,002 - £12,816pa

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• Are you a friendly and confident communicator who enjoys meeting people and giving great customer service? 
   
• Are you an organised person who can multi-task on the go?
   
• Then we need you to join our front of house team at Teddington Pools & Fitness Centre!

Where you’ll be working
You’ll join the team at Teddington Pools & Fitness Centre. Facilities here include a main pool, learner pool, fitness suite, spin studio, exercise studio and a hydrotherapy pool.  The centre is open to the public 7 days a week from 6.30am to 10pm.

What you’ll be doing

• You’ll be part of our front of house team, working hard to ensure that every customer has a great experience when they visit or contact us.
• Providing professional and friendly assistance with bookings / enquiries and welcoming visitors to the centre. Taking payments, operating a computerised till and reconciling money.
• You’ll be working 20 hours per week on a shift rota. Hours will include a mixture of early morning and evening shifts (Early shifts start at 6.30am).You will also be required to work every other weekend as part of these shifts.

Have a look at the job profile online for full details on the varied role you can expect to be doing.

What we’ll need from you
We’re looking for someone with previous admin/office experience, who has preferably worked in a customer facing role.  You’ll also need excellent communication and organisation skills. 

In addition, knowledge of Health & Safety issues and an understanding of Diversity and Equality in employment and provision of service are required. 

What we can offer you
Scale 2: £11,002 - £12,816pa (starting salary subject to qualifications and experience).

In return, we can offer you a 20 hour working week (on a shift rota) and a generous holiday allowance, plus bank holidays on top of this. 

In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments.

Richmond and Wandsworth are currently reviewing our pay, reward and benefits framework, in partnership with Trade Union colleagues. We are developing different options that make sure we have a fair and transparent system in place.

Closing Date:  Sunday 6 October 2019 at Midnight.
We will contact you after the closing date to let you know if you have been shortlisted or not for interview.

Please note that this date is only indicative at this stage and could be subject to change.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

Equality Statement
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

Important Information:
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Richmond and Wandsworth Councils