About Us

Job Title - Pensions Officer – Benefits

Salary Range- £35,094 - £42,525 per year (starting salary dependent on experience)

Permanent Full-Time (36 hours)

Location – Wandsworth Town Hall

An exciting opportunity has arisen to work as a Pension Officer.  If you are looking for a challenge or change of role and have proven attention to detail, are customer focused, numerate and have a track record of producing accurate work this may be the role for you. In this role, you will provide accurate calculations. You will engage with scheme members and employers in person, by telephone, email and letter. Your contribution to our team will help to provide a first-class service to members.  

This is very exciting phase for our service as we transform through expanding our staffing resources, greater use of automation and emphasis on people development. We are focused on continuous improvement and devising ever better ways of working, so you will thrive with us if you are keen to contribute your ideas on how to develop the service.

The Pensions Shared Service, based in Wandsworth, runs the administration of the Local Government Pension Scheme (LGPS) for five London boroughs: Camden, Merton, Richmond, Waltham Forest and Wandsworth.  

Objective of role  

As a Pensions Officer, you will process benefit calculations, respond to queries from members and peer check colleagues’ casework.  

Essential Qualifications, Skills and Experience

• Knowledge and high capability of using the Microsoft Office packages (e.g. Word and Excel)
• Knowledge and experience of the LGPS or other DB pension scheme(s)
• Ability to apply and communicate this knowledge to employees, scheme members and colleagues in other service areas. 
• An understanding of the Council’s equal opportunities policy in respect of service delivery and an awareness of the needs of differing cultural and minority groups.
• Ability to work as a team to produce high quality work.
• Ability to work flexibly and in response to customer demand and service needs.
• The ability to communicate effectively, both orally and in writing.
• Ability to develop and promote the service through innovation and creativity.

Indicative Recruitment Timeline:

Closing Date:  Tuesday 04^th June 2024

Shortlisting Date: Monday 3 June 2024

Interview Date: w/c 10 June 2024

Useful Information:

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. 

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. 

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. 

Richmond and Wandsworth Councils