The Role

• Do you want to make a real difference to individuals saving for their retirement?
• Do you have strong numerical skills and work well as part of a team?
• Are you interested in starting a career working in pensions?

If you have answered “yes” to these questions, then the Pensions Shared Service would love to hear from you.  

As a Pensions Assistant, you will learn about and process a wide range of major pension scheme member events including retirements, transfers and discover the legislation that govern these processes.  You will communicate with pension scheme members on the phone and by email and apply your knowledge and expertise to help answer their questions.

No previous experience of pensions administration is needed – if you meet the essential criteria in the job profile including English language and mathematics skills – we will invite you for an online assessment test to see whether you are suited to the role.  If you are then selected for an interview you will be asked questions relating to the ‘Brief Guide to the Local Government Pension Scheme’ which is included in the application pack.

We will support you in your development by providing you with relevant training on an ongoing basis. Additionally, you will have the opportunity to study towards obtaining the Advanced Diploma in Retirement Provision - a nationally recognised qualification for retirement benefit professionals administered by the Pensions Management Institute (PMI).

Dependent on the needs of the service we can assist you with your work-life balance by offering flexible working.

We are based in Wandsworth and deliver the administration of the Local Government Pension Scheme for five London boroughs: Camden, Merton, Richmond, Waltham Forest and Wandsworth. The Service is delivered by two teams: Benefits and Data Management/Communications. You will be assigned to one of the teams but will be expected to work flexibly between teams.

Agile Working 

At Richmond and Wandsworth Councils, we care more about how you work and what you achieve, rather than where you work on any given day. The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders and our staff. Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know.

Your wellbeing and the flexible way in which you can work is and will remain a key priority for Richmond and Wandsworth Councils. We want you to thrive and feel empowered in your work!

Benefits 

We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home, compressed or part-time hours, term time only and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore. We also offer a generous holiday allowance of 39 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.

In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts with many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline:

Closing Date: 16^th April 2023

Shortlisting Date:  W/C 17^th April 2023

Test Date: W/C 24^th April 2023

Interview Date: W/C 1^st May 2023

Useful Information:

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Equality

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer.

The application process for this campaign will be anonymised.

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils