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Pensions Officer – Benefits

Please Note: The application deadline for this job has now passed.

About Us

Job title: Pensions Officer – Benefits
Salary: £30,483 - £36,936 per year (starting salary dependent on experience)
Hours: 36
Contract: Permanent        
Location: Wandsworth

We are looking for a highly motivated and enthusiastic individual to join our Pensions Shared Service as a Pensions Officer in our Benefits Team.  The Pensions Shared Service, based in Wandsworth, runs the administration of the Local Government Pension Scheme (LGPS) for five London boroughs: Camden, Merton, Richmond, Waltham Forest and Wandsworth.  

This is very exciting phase for our service as we transform through a programme of expanding our staffing resources, greater use of automation and emphasis on people development.

As a Pensions Officer, you will provide accurate calculations. You will also

engage with scheme members and employers in person, by telephone, email and letter. Your contribution to our team will help to ensure a positive experience for scheme members and other users of the Service.

We will support you in your development by providing you with relevant training on an ongoing basis. Additionally, you will have the opportunity to study towards obtaining the Advanced Diploma in Retirement Provision - a nationally recognised qualification for retirement benefit professionals administered by the Pensions Management Institute (PMI).


At Richmond and Wandsworth Councils, we care more about how you work and what you achieve, rather than where you work on any given day. The difference you can make to our local communities is what really matters most to us, service delivery must always come first. We have carefully considered agile ways of working to provide the best experience for residents, stakeholders and our staff. Our agile working strategy actively supports and encourages a dynamic work environment and daily working experience. Agile working helps put the needs of our staff at the centre of everything we do, so if specific flexible working arrangements helps you with this, feel free to let us know. 

Your wellbeing and the flexible way in which you can work is and will remain a key priority for Richmond and Wandsworth Councils. We want you to thrive and feel empowered in your work! 

We recognise the importance of a good balance between work and home life so we do everything we can to accommodate flexible working including, working from home (dependent on service need), compressed hours, flexi scheme and other arrangements. Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore. We also offer a generous holiday allowance of 40 paid days (pro rata) including bank holidays and a wide range of learning and development opportunities.

In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments. 

How to apply:

Please apply submitting your CV and supporting statement. Your statement must address the person specification of the job profile at the end of this page.  

Indicative Recruitment Timeline: 

Closing Date: Wednesday 28th February 2024

Shortlisting Date: Thursday 29th February 2024

Interview Date: Tuesday 5th March 2024

Useful Information: 

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment. 

We particularly welcome applications from sections of the community who are currently underrepresented within our teams, including BAME candidates.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. 

The application process for this campaign will be anonymised. 

Important Information:

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils

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