The Role

The London Boroughs of Richmond upon Thames and Wandsworth present a unique opportunity to be part of a team who work together in a ground-breaking shared staffing structure across both boroughs.

The post is based in the Parking Service, which is located in the Resources Services Directorate and will be part of a team reporting directly to the Parking Permits Team leader and Permits and Supported Travel Manager.

We are looking for an enthusiastic and flexible member of staff who will be responsible for processing applications for the Permit Team in accordance with local Policies for both boroughs. You will provide assistance for processing an array of applications ranging from resident, visitor and business permits within agreed turnaround times, whilst protecting the integrity of the scheme.

Ideally you should have experience of processing and data entry as well as experience of customer service in all forms of contact – telephone, writing and face to face. 

For an informal discussion please contact Lisa Carragher on 0208 871 8578

In return, we can offer you working arrangements that will enhance your work-life balance.  These include home working (subject to training and performance)  and a generous holiday allowance of 31 days plus bank holidays. 

In addition, we offer a range of staff benefits such as Performance Related Pay, membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments. A wide range of developmental opportunities are also offered.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are pleased to be Disability Confident employer.

Due to the provision of a telephone service between the hours of 9am and 5pm, working hours are required to suit the service needs.

Richmond and Wandsworth Councils