The Role

We are looking for a Property Management Officer to provide a fully comprehensive housing management service to clients in all directly managed temporary accommodation dispersed across and outside both Councils.

You will be joining a friendly and hardworking team during a time of transformational change where every day offers an opportunity to make a positive difference to individuals who require housing related support.

The Housing Services division manages a range of housing functions from homelessness, assessing housing applications, offering housing to applicants to adapting properties for disabled applicants.

To help us to continue to achieve this, we invite people who share our passion, commitment and enthusiasm for helping people who are living in temporary accommodation.

About you;

Excellent motivated team player

Able to set and achieve personal targets that make an impact on team performance and efficiency

First rate problem solver with the ability to use own initiative

Able to communicate effectively with a range of people including residents and landlords

Able to provide excellent customer care skills and the ability to mediate and resolve challenges

Experience of property inspections and the basic knowledge of building maintenance and the ability to recognise and identify simple repairs

The ability to drive/use public transport to carry out property inspections in line with current guidance and the law

Experience of dealing with members of the public in stressful situations

Excellent written and verbal communication skills

Experience of working under pressure with the ability to prioritise and organise your own workload in order to meet deadlines.

Experience of working as part of a team showing flexibility and support to other team members.

In return, we can offer you working arrangements that will enhance your work-life balance.  These include 36 hour working week (Full Time), working from home (depending on service needs) and a generous holiday allowance, 31 days plus bank holidays.  In addition, we offer a range of staff benefits such as Performance Related Pay, membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline

Closing Date:  Sunday 10^th February 2019

Shortlisting Date: TBC

Interview Date: Week commencing 18 February 2019

Please note that these dates are only indicative at this stage and

could be subject to change.

Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

Important Information:

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils