Receptionist (Phone Hub), Part-Time
Please Note: The application deadline for this job has now passed.
About Us
Receptionist (Phone Hub), East Sheen SW14 8AT
Part-Time 18 hour post – starting salary £12,342pa
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Part-Time 18 hour post – starting salary £12,342pa
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- Do you have great organisational skills?
- Can you multi-task on the go?
- Are you a confident communicator who enjoys meeting people and giving great customer service?
- Then we need you to join our team!
Where you’ll be working
You’ll be working at the Phone Hub, the Sport & Fitness telephone service (which operates 8am to 7pm every day). The Phone Hub is based at Shene Sports & Fitness Centre, Park Avenue, East Sheen SW14 8AT.
You’ll be working at the Phone Hub, the Sport & Fitness telephone service (which operates 8am to 7pm every day). The Phone Hub is based at Shene Sports & Fitness Centre, Park Avenue, East Sheen SW14 8AT.
This is a permanent contract that will require you to work the following set shift rota. Please only apply for this role if you can commit to this 2 week shift pattern.
WEEK 1 | ||||||
Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
OFF | OFF | 12:30-19:00 (6hrs) with 30min break at 15:30 | OFF | 12:30-19:00 (6hrs) with 30min break at 15:30 | OFF | 08:00-14:30 (6hrs) with 30min break at 11:30 |
WEEK 2 | ||||||
Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
OFF | OFF | 08:00-14:30 (6hrs) with 30min break at 11:30 | OFF | 08:00-14:30 (6hrs) with 30min break at 11:30 | OFF | 08:00-14:30 (6hrs) with 30min break at 11:30 |
What you’ll be doing
You’ll join our front of house team, working hard to ensure that every customer has a great experience when they visit or contact us.
Providing professional and friendly assistance with bookings / enquiries and welcoming visitors to the centre. Taking payments, operating a computerised till and reconciling money.
Have a look at the job profile online for full details of the varied role you can expect to be doing.
What we’ll need from you
For this role, you MUST have experience of:
- working in an office/admin or leisure environment
- dealing with the public in a customer care/customer facing role
- handling and reconciling money
- using a computerised till/making financial transactions
- working in an office/admin or leisure environment
- dealing with the public in a customer care/customer facing role
- handling and reconciling money
- using a computerised till/making financial transactions
You’ll also need excellent communication and organisation skills.
In addition, knowledge of Health & Safety issues and an understanding of Diversity and Equality in employment and provision of service are required.
What we can offer you: Staring salary of £12,342pa
Salary progression range for this job is £12,342 to £14,485pa
Salary progression range for this job is £12,342 to £14,485pa
In return, we can offer you working arrangements that will enhance your work-life balance. These include a generous holiday allowance of 40* days for full-time staff (which includes bank holidays), plus a wide range of learning and development opportunities.
* holiday allowances for part-time staff are calculated on a pro-rata basis.
In addition, we offer a comprehensive range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments.
Apply now
If you are suitably experienced and can commit to the set shift rota, upload your current CV today.
Please ensure you fully complete the application process, as incomplete applications cannot be accepted.
Closing Date 18 February 2024 at Midnight.
We will contact you by email after the closing date to let you know if you have been shortlisted for interview.
The closing date is given as a guide and we reserve the right to close this advert early, or once sufficient applications have been received. We strongly advise you complete your application as soon as possible to avoid disappointment
We will contact you by email after the closing date to let you know if you have been shortlisted for interview.
The closing date is given as a guide and we reserve the right to close this advert early, or once sufficient applications have been received. We strongly advise you complete your application as soon as possible to avoid disappointment
Equality Statement
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.
Important Information
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).
Richmond and Wandsworth Councils