The Role

• Are you a friendly and confident communicator who enjoys meeting people and giving great customer service?
   
• Are you an organised person who can you multi-task on the go? Then we need you to join our team!

Where you’ll be working
You’ll be based at Pools on the Park in Richmond, our busiest centre. Facilities here include indoor main and teaching pools, outdoor pool and grounds, fitness suite, health suite, café and two studio spaces.

What you’ll be doing
You’ll be part of our front of house team, working hard to ensure that every customer has a great experience when they visit or contact us.

Providing professional and friendly assistance with bookings / enquiries and welcoming visitors to the centre. Taking payments, operating a computerised till and reconciling money.

Our service operates 7 days a week and you’ll be working on a shift rota which will include a mix of early mornings, evenings and weekends.

Have a look at the job profile online for full details on the varied role you can expect to be doing.

What we’ll need from you
We’re looking for someone with previous admin/office experience, who has preferably worked in a customer facing role.  You’ll also need excellent communication and organisation skills. 

In addition, knowledge of Health & Safety issues and an understanding of Diversity and Equality in employment and provision of service are required. 

What we can offer you
Scale 2: £19,146 - £19,935pa (actual topped up London Living Wage) plus annual performance related pay reviews.

In return, we can offer you a 36 hour working week (Full Time on shift rota) and a generous holiday allowance of 31 days per year, plus bank holidays on top of this.  In addition, we offer a range of staff benefits such as Performance Related Pay, membership of the Local Government contributory pension scheme, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments.

Closing Date:  Sunday 24 February at Midnight.
We will contact you after the closing date to let you know if you have been shortlisted or not for interview.

Richmond and Wandsworth Councils