About Us

Job Title: Resident Engagement Officers

Salary Range: £38,133- £49,503 per annum

12 months fixed term / secondment.

Full time – 36 hours

Location: Wandsworth 

Essential information: minimum 4 days per week in Wandsworth Town Hall or other council offices, with regular evening / weekend working.

Are you an enthusiastic, effective, individual who is passionate about the delivery of excellent community engagement and first-class communication?  Join our dedicated professional Development Team, helping us to reach out to local communities, boosting engagement and supporting the consultation and engagement process as we strive to build new homes for council rent on various sites across the borough of Wandsworth.

Objective of role  

Develop and coordinate a programme of community activities to ensure all Homes for Wandsworth’s consultations ensure the fullest resident engagement.  Your duties will be to work with the Head of Housing Development and Project Managers to support the development and delivery of innovative engagement approaches that are often tailored to the estate or development being proposed.  You will build excellent working relationships with Housing Management and Place colleagues and engage with other officers and stakeholders in the local area to support the delivery of Homes for Wandsworth schemes.

You will be reporting to Development Project managers – playing an important role in the design and development process, bringing your communications skills and innovative approaches to engagement, in order to engage with local communities, adding value to proposals for our estates.

Success in the role will stem from a proactive approach and willingness to build effective relationships with community and local resident groups, other teams in the Place Directorate, and key stakeholders across the organisation.  The environment is fast paced, with tight deadlines therefore you will need to be a good communicator, well organized, with good networking skills and an excellent team player. 

About the role 

Your role will involve close liaison with Development Project Managers, developing and coordinating programmes of community activities to support engagement on the Homes for Wandsworth projects and associated estate/place improvements.  You will deploy your communications and networking skills to actively identify opportunities for new and innovative partnerships with local organisations to promote and deliver engagement opportunities and activities.  You will support and facilitate community-led initiatives and projects that might be facilitated by Homes for Wandsworth schemes which may include appropriate meanwhile-use of underused spaces and to encourage and promote long-term community engagement. 

Essential Qualifications, Skills and Experience

You will have a knowledge and experience of leading community engagement techniques and practices in context of development and placemaking programmes and issues.  You will have significant experience of successfully organizing and servicing community engagement meetings and events.  You will have strong networking, communications, and interpersonal skills that you will use to make a significant difference to the communities we serve.

Indicative Recruitment Timeline

Closing Date: Sunday 28^th July 2024

Shortlisting Date: W/C 29^th July 2024

Interview Date: W/C 12^th August 2024

Useful Information:

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.  

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.   

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. 

Richmond and Wandsworth Councils