About Us

Job Title: REVENUE SERVICES COLLECTION OFFICER

Salary Range: 32955 – 42525 per annum 

Permanent (Full-Time 36 Hours)

Location: Wandsworth 

Would like to join an expanding, hardworking, high performing, and friendly team?

If yes, we have the perfect role for you!

Our Rent Collection Service is looking to recruit a Revenue Services Collection Officer to join our amazing team and help play a central role in achieving positive outcomes for our tenants.

About the service

The Rent Collection Service (RCS) is responsible for collecting rent from all tenants of residential and non-residential properties such as garages and store sheds.

About the team

You will be joining a high performing and friendly team that support each other to make sure we provide the very best services to our tenants.

About the role

This is an interesting and varied role that includes the following:

• Maintaining and disseminating knowledge of current and proposed legislation and policy
• Liaison with internal departments to ensure a holistic approach to service delivery for our tenants.
• Responsible for ensuring suitable payment options provided.
• Identifying vulnerabilities and signposting for necessary support

For an informal discussion about the role, please contact Sanela Cox by email Sanela.cox@richmondandwandsworth.gov.uk

Indicative Recruitment Timeline

• Closing date: 11:59pm on Sunday 30 June 2024
• Shortlisting date: Monday 01 July 2024
• Interview date:  Week Beginning 08 July 2024

Useful Information

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. 

We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know. 

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. 

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details click here

Richmond and Wandsworth Councils