About Us

Job Title – Rough Sleeper Assessment Hub Manager

Salary Range - £54,048 to £68,241 per annum

Permanent – Fulltime 

Location- 90 Putney Bridge Road, London, SW18 1HR. 

Are you passionate about making a difference in the lives of people who are experiencing street homelessness? Do you have the skills to lead a team and develop a new service from the ground up? If so, we want to hear from you. 

About the Role

As the Rough Sleeper Assessment Hub Manager, you will be responsible for the overall development and day-to-day running of the Rough Sleeper Assessment Hub. Your primary objective will be to provide short stay assessment bed spaces for those who have experienced street homelessness, coordinate and deliver support services, and ensure the Hub is a safe and welcoming place for both staff and clients.

Key Responsibilities

• Developing the Hub: Play a central role in the development of the Hub, engaging with stakeholders, community groups, and service users to ensure the Hub meets the needs and aspirations of its target client group. Establish safety procedures and build relationships with statutory, partner, and voluntary agencies.
• Care and Support of Residents: Ensure residents receive high-quality, person-centred advice and assistance focused on breaking the cycle of homelessness and moving into settled accommodation. Maintain effective health and safety and risk management procedures.
• Staff Management: Manage the Deputy Rough Sleeper Hub Manager and Night Workers, set annual objectives, conduct regular supervisions and team meetings, and ensure the continuing development of staff.
• Housing Management: Provide high-quality housing and property management, including implementing lettings and end of tenancy procedures, managing arrears and voids, and ensuring regular health and safety inspections.
• Networking, Liaison, and Resource-building: Ensure services meet contract and best practice requirements, act as the community liaison lead, and foster good relations with the local community.

Essential Qualifications, Skills, and Experience

• Proven experience in managing a similar service or project.
• Strong leadership and team management skills.
• Excellent communication and stakeholder engagement abilities.
• Knowledge of health and safety and risk management procedures.
• Ability to work collaboratively with statutory, partner, and voluntary agencies.
• Commitment to providing high-quality, person-centred support to rough sleepers.

If you are ready to take on this challenging and rewarding role, apply now to join our team and make a real difference in the lives of rough sleepers.

Indicative Recruitment Timeline

Closing Date: Sunday 15^th September 2024 

Shortlisting Dates: W/C 16^th September 2024 

Interview Dates: TBC

Useful Information

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. 

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). 

We offer a wide range of benefits designed to attract, develop and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.   

Richmond and Wandsworth Councils