Schools ICT Support Officer
The Role
Are you a great communicator who has a natural enthusiasm for ICT?
An exciting opportunity has arisen for an experienced ICT Support professional to join our Schools ICT Support Team.
The Wandsworth Schools ICT Support Team have been providing schools with a comprehensive ICT support service for over 20 years, managing all aspects of school’s ICT requirements including the management, maintenance, and monitoring of the school's ICT infrastructure, and offering advice, training and guidance on how to best utilise technology for teaching and learning.
We are looking to recruit to the highest grade for this role - PO2. You will need to have the skills to support a wide range of Microsoft, Apple and Google systems and preferably have experience of SIMS. Additionally you are able to apply these skills in a school environment with a focus on customer care.
You will need experience of providing direct end-user support, training and an understanding of the curriculum. You will also be able to show a commitment to customer care, safeguarding and equal opportunities.
Salary point will be determined by experience.
In return, we can offer you working arrangements that will enhance your work-life balance. These include compressed hours, home working (dependent on service need), part-time working, and a generous holiday allowance of 31 days plus bank holidays.
In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops, and other establishments. A wide range of developmental opportunities are also offered.
Richmond and Wandsworth are currently reviewing our pay, reward and benefits framework, in partnership with Trade Union colleagues. We are developing different options that make sure we have a fair and transparent system in place.
For an informal chat about the role please contact Daren Marsh on 020 88718367 or email daren.marsh@richmondandwandsworth.gov.uk
Indicative Recruitment Timeline
Closing Date: Monday 1st July 2019
Shortlisting Date: Week starting 1st July 2019
Interview Date: Week starting 22nd July 2019
Useful Information:
Please note that these dates are only indicative at this stage and could be subject to change.
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer.
Important Information:
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).
Richmond and Wandsworth Councils