Senior Business Support Officer
Are you an administrator looking for variety and interesting work where you can work flexibly?
It’s a job with a lot of responsibility for keeping information safe. Located in the Housing and Regeneration Directorate - our department’s decision-making hub - it’s a place to make your mark and shine.
You’ll be kept busy with an interesting range of work primarily focussed on processing our department’s Freedom of Information (FOI) and subject access requests (SAR), as well as assisting senior management with complaint handling and carrying out central support tasks for the wider department.
You will have:
- first-rate organisational and administrative skills
- the ability to work in a busy office whilst paying attention to detail and producing work of consistently high standard.
- good communication skills
- a strong commitment to customer service and
- an understanding of the importance of confidentiality
You will need an understanding of the Freedom of Information and the Data Protection Acts and it would be beneficial if you had a working knowledge of applying for exemptions. We’d also welcome experience of complaint handling, minute taking and dealing with queries from the public; but, equally, we’re happy to train the right person.
We work as a team, we are both positive and hardworking – when you join us, you’ll apply the same approach.
In return, we can offer you working arrangements that will enhance your work-life balance. These include flexible working (subject to service needs), such as flexitime and working from home, and a generous holiday allowance of 31 days (pro rata) plus bank holidays.
In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops, and other establishments. A wide range of developmental opportunities are also offered.
Richmond and Wandsworth are currently reviewing our pay, reward and benefits framework, in partnership with Trade Union colleagues. We are developing different options that make sure we have a fair and transparent system in place.
Indicative Recruitment Timeline
Closing Date: Sunday 21st July 2019
Shortlisting Date: week commencing Monday 22nd July 2019
Interview Date: week commencing Monday 29th July 2019
Please note that these dates are only indicative at this stage and could be subject to change.
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.
Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
Richmond and Wandsworth Councils