The Role

Following the re-organisation of the Development Management Technical Support and validation teams in Richmond and Wandsworth, we have exciting opportunities for a Senior Planning Administration Support Officer. Managing a team of officers operating for both Richmond and Wandsworth Planning Teams, you will be responsible to the Planning Technical Support Manager for ensuring the delivery of a high quality, good value, at speed administrative support function for the Planning and Transport Division.  You will take a pro-active role in the allocation of the teams day-to-day resources to ensure the delivery of successful planning outcomes. You will assist in ensuring that all customers receive a polite, professional and timely service for their requests for information and processing of their planning applications.

You will assist the Planning Technical Support Manager in maximising opportunities for on-line and self-service developments within the dedicated IT system, ensure best practice for all areas of the service and ensure that all Technical Support tasks are undertaken in an efficient manner.

You will have excellent communication and customer-care skills, the ability to work flexibly, and manage a busy and high performing team. You will be  IT literate and look to use your knowledge to ensure efficiency and maintain performance, while we will provide you with opportunities to undertake relevant training to help you develop in your role and further progress your career.

In return, we can offer you working arrangements that will enhance your work-life balance.  These include home working (dependent on service need), and a generous holiday allowance of 31 days plus bank holidays.

In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments. A wide range of developmental opportunities are also offered.

If you would like to discuss this opportunity in more detail please contact Nick Calder, Head of Development Management (Wandsworth) on 020 8871 8417 or email ncalder@wandsworth gov.uk or Rob Angus, Head of Development Management (Richmond) on  020 8891 7271 or email robert.angus@richmondandwandsworth.gov.uk

Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are pleased to be Disability Confident employer.

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.

Richmond and Wandsworth Councils