About Us

We are seeking an enthusiastic, effective and committed Senior Sheltered Housing Officer who is passionate about the delivery of excellent public sector housing services, to join our dedicated professional Sheltered Housing team, to provide excellent line management to Sheltered Housing Officers and help deliver a first class service to our Sheltered Housing residents developing strong communities and encouraging active residents in an exciting and welcoming environment.

About the role 

• Experience of working with older people or people with vulnerabilities.
• The ability to assess needs for housing and support. 
• Experience in management of staff, mental health, health and support services will be an advantage.
• Someone who strives for success, who aligns with our values and who mirrors our desire to develop the best services possible for our customers.
• Excellent written and verbal communication skills.
• You will be well organised with the ability to prioritise your workload and work effectively under pressure, including managing emergency situations.

Essential Qualifications, Skills and Experience

Able to demonstrate the principles of staff supervision and management in the context of workin within a dispersed team.

Ability to work in a team

Ability to lead, motivate, coach colleagues and assess training needs

Experience of using various computer applications include Microsoft Outlook, Word, Excel, Powerpoint

Ability to communicate with tenants who have complex needs or problems and a knowledge of the  range of services and benefits provided by other agencies.

If you are passionate about making a positive impact on the lives of older people and thrive in a challenging yet highly rewarding environment, we invite you to apply for this opportunity.

Indicative Recruitment Timeline

Closing Date: Sunday 01^st December 2024

Shortlisting Date: W/C 02^nd December 2024

Interview Date: W/C 09^th December 2024

Test/Presentation: Yes

Useful Information

 Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.  

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.   

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). 

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan

Richmond and Wandsworth Councils