About Us

Senior Social Care Advisor

PO1  

Permanent

Full time

Richmond Twickenham Civic Centre  

Objective of Role  

A unique opportunity has arisen for Senior Social Care Advisors to join our First Contact Team where you will be working jointly for two high performing London councils, Richmond and Wandsworth Better Service Partnership. 

The Richmond and Wandsworth Better Service Partnership serves over half a million residents across Richmond and Wandsworth, and we are passionate about developing and transforming services to really connect with the communities we serve. We want to recruit and retain staff who are representative of the residents we serve. 

We take any opportunity to truly make a difference to the lives of people approaching adult social care for the first time.  You will be based in the First Contact team within the Front Door service. We provide an effective, accessible, customer-focussed first point of contact service for Adult Social Care. 

We are looking for someone who shares our values and commitment to improve the lives of our residents with a keen interest to learn and innovate and a commitment to strengths-based practice and prevention.   

The successful candidate will work closely with their team and the Community Advice and Support Team to ensure that the service promotes independence and strengths in line with the Richmond and Wandsworth's values and behaviours.

About the role 

The role requires Senior Social Care Advisors to:

• Have experience managing people, allocating work and managing performance.
• Have good report writing skills, IT skills and is able to manage various work streams, within specific time scales.
• Ensure the team undertakes its statutory functions under the Care Act 2014 and in accordance with the Inter-Agency Policy and Procedures for Safeguarding Adults
• Have a commitment towards strength-based outcomes and working with other health professionals and voluntary sector organisations.
• Have a keen interest in change and leading change.
• Have an ability to build good relationships with other professional bodies and community organisations.

Essential Qualifications, Skills and Experience

This is a busy team with a fast throughput of work, therefore excellent time management skills and the ability to manage your own caseload is essential. We would like to hear from people who are passionate about delivering the best services to our residents.

Closing Date:  20th April 2025

Shortlisting Date: 21st April 2025

Interview Date: W/C 28th April 2025

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. 

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. 

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). This campaign is anonymised.

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. 

Richmond and Wandsworth Councils