About Us

Job Title: Sheltered Housing Officer

Salary Range: £36,432 - £44,147

Three Permanent Roles- Fulltime

Location: Wandsworth

Objective of role  

The London Boroughs of Richmond upon Thames and Wandsworth present a unique opportunity to be part of a team who work together in a ground-breaking shared staffing structure across both boroughs.

Are you passionate about making a difference in the lives of older people?  Do you want to develop your career in housing and support services?   We have an exciting opportunity for a Sheltered Housing Officer to join our team.

The Supported Housing Service – have three strands which are: Sheltered Housing, comprising of 26 sheltered schemes in Battersea, Putney, Roehampton and Tooting. Tenancy Support Service for vulnerable clients who have difficulty maintaining their tenancy and Community Development.

About the role

As a Sheltered Housing Officer, your role will involve the day-to-day management of the sheltered housing schemes, offering support to vulnerable tenants, ensuring that the environment is safe, welcoming and well maintained.

• Provide support and guidance to tenants, ensuring their safety and well-being.
• Managing the administration of the sheltered schemes, including record keeping.
• Respond to tenant queries and concerns, offering advice and assistance.
• Help maintain and improve the quality of the scheme environment.
• Work closely with other professionals and agencies to provide support to tenants.

Essential Qualifications, Skills and Experience

• Knowledge and understanding of the aims of sheltered housing.
• Ability to write concise reports including the completion of Independence Plans and keep accurate records, both computer and written copies
• Experience of using IT applications including Microsoft Word and Excel.
• Experience of working within a team.
• Ability to travel and provide cover at various sheltered sites. 
• Ability to undertake professional training – including CIH Level 3 in Housing Studies 

Indicative Recruitment Timeline

Closing Date: Sunday 27th April 2025

Shortlisting Date: W/C 28th April 2025

Interview Date: 7th and 9th May 2025

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. 

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. 

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.  

Richmond and Wandsworth Councils