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Team Leader (Benefits)

Please Note: The application deadline for this job has now passed.

About Us

Job title:        Pensions Team Leader – Benefits

Salary:          £40,854 - £49,503 per annum (starting salary dependent on experience)

Hours:           36Hours (Full Time)

Location:       Wandsworth


Are you looking for your next opportunity to move into a management role.  This role requires you to be highly motivated and enthusiastic individual ready to join our Pensions Shared Service as a Team Leader in our Benefits Team.  This role based in Wandsworth, runs the administration of the Local Government Pension Scheme (LGPS) for five London boroughs: Camden, Merton, Richmond, Waltham Forest and Wandsworth.  

This is very exciting phase for our service as we transform through a programme of expanding our staffing resources, greater use of automation and emphasis on people development.

About the role

Your responsible for checking work, ensuring performance indicators are maintained, advising our customers and improving processes. You will be required to have a good knowledge of the LGPS and the ability to drive continual improvement.  You will be responsible for accurate calculations of payments in to and out of the participating authorities’ pension funds and revenue accounts. 

You will be responsible for preparing reports in relation to the payments of death grants, interviewing relevant beneficiaries and liaising with solicitors and personal representatives as necessary.  Drafts responses to complaints, Internal Dispute Resolution Procedure applications; deals with non-routine enquiries.

Essential Qualifications, Skills and Experience

Able to communicate complex technical topics with service users at all levels of expertise. 

Able to work flexibly and in response to user demands and service needs. 

Willingness to work towards a professional pensions qualification Able to lead, coach, mentor and develop staff. 

In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments. A wide range of developmental opportunities is also offered.

Indicative Recruitment Timeline 

Closing date: Thursday 25 April 2024

Interview date: Interviews will be held in the w/c Monday 29 April 2024.  Applicants may be required to sit a test as part of the interview process.

Useful Information:

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details, please click here 

Richmond and Wandsworth Councils

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