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Temporary Accommodation Officer

Please Note: The application deadline for this job has now passed.

The Role

You will be joining a friendly and hardworking team during a time of transformational change where every day offers an opportunity to make a positive difference to individuals who require housing-related support.

Housing services manage a range of housing functions, from homelessness, assessment housing applications, offering housing to applicants to adapting properties for disabled occupants.

To help us to continue to achieve this, we invite people who share our passion, commitment and enthusiasm for helping people, especially those in temporary accommodation.

About you.

  • Excellent motivated team player
  • Able to set and achieve personal targets that make an impact on team performance and efficiency
  • First rate problem solver and able to use initiatives
  • Demonstrate skills in assisting and advising households needing and residing in temporary accommodation.
  • Able to be communicate effectively with a range of people, particularly landlords
  • Able to prove excellent customer care skills with an ability to mediate and resolve challenges

You'll need:

  • Able to deal with a range of customers and achieve solutions
  • Able to deal with a number of priorties in a busy team
  • Able to drive/use public transport and carry out property inspections in line with current guidance and law
  • Have the ability to drive/use public transport and be able to climb stairs in order to inspect all forms of temporary accommodation both in and around Wandsworth and across London.

In return, we can offer you working arrangements that will enhance your work-life balance.  These include 36 hour working week (Full Time), working from home (depending on service needs) and a generous holiday allowance, 31 days plus bank holidays. Flexible working hours may be considered. In addition, we offer a range of staff benefits membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, interest-free loans on annual travel cards, discounts at many leisure activities, restaurants, shops and other establishments.

Indicative Recruitment Timeline

Closing Date:  Closing date: 27th January 2019

Shortlisting Date: TBC

Interview Date: Week commencing 4th February 2019 

Please note that these dates are only indicative at this stage and

could be subject to change.

Equality Statement

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

Important Information:

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Richmond and Wandsworth Councils are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment

Richmond and Wandsworth Councils

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